Zoey Galindo
Lakewood,California
Summary
Proven leader with a track record of enhancing customer experience at Coldstone Creamy by implementing effective decision-making and team leadership. Excelled in maintaining high safety standards and managing financial transactions with precision. Demonstrated exceptional customer service focus, significantly improving guest satisfaction.
Overview
1
1
year of professional experience
Work History
Shift Lead
Coldstone Creamy
12.2022 - 05.2024
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Kept work area tidy and sanitary, promptly addressing spills, and other messes.
- Managed long lines of customers during peak times while maintaining professionalism under pressure.
- Prepared ice cream orders quickly while adhering to proper food safety guidelines.
Education
High School Diploma -
Millikan High School
Long Beach, CA06.2024
Skills
- Decision-making capabilities
- Customer service focus
- Workplace Safety
- Cash Handling
Timeline
Shift Lead
Coldstone Creamy
12.2022 - 05.2024
High School Diploma -
Millikan High School
Similar Profiles
Marcos RodriguezMarcos Rodriguez
Shift Lead at Coldstone CreamyShift Lead at Coldstone Creamy
Marea CicioneMarea Cicione
Shift Leader at Coldstone CreamyShift Leader at Coldstone Creamy
Jake FettingJake Fetting
Crew Member at Coldstone CreamyCrew Member at Coldstone Creamy
Jennifer Mejia-GonzalezJennifer Mejia-Gonzalez
Shift Leader at Coldstone CreamyShift Leader at Coldstone Creamy
Luc SybunroeungLuc Sybunroeung
Teacher at ABC Unified School DistrictTeacher at ABC Unified School District