Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Interests
Timeline
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Zoey Gonzales

Denver,CO

Summary

An energetic and collaborative individual with a proven track record and a passion for teamwork and customer satisfaction. Excelled in creating nurturing environments and developing innovative activities, showcasing emotional intelligence and computer skills. Understand the importance of effective communication and problem-solving. Committed to contributing positively and making a meaningful impact on team goals.

Overview

4
4
years of professional experience

Work History

Kid's Club Team Member

Chuze Fitness
02.2023 - Current
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Developed strong cooperative relationships with coworkers and managers.
  • Involved children constructively in play activities to assist emotional, physical and intellectual development.
  • Collaborated with team members to ensure a safe and nurturing environment for all children at the Kids Club.
  • Created new and fun activities to drive enthusiasm for children.

Server

Smashburger
02.2022 - 01.2023
  • Bussed and reset tables to keep dining room and work areas clean.
  • Served food and beverages promptly with focused attention to customer needs.
  • Answered customers' questions, recommended items, and recorded order information.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

Intern

Skillful - Markle Foundation
05.2020 - 09.2020
  • Worked with employers, educators, policymakers, and others to help nearly 70% of Americans without college degrees get good jobs based on the skills individuals can learn- creating new opportunities for success in the digital era.
  • Sorted and organized files, spreadsheets, and reports.
  • Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
  • Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.

Education

Bachelor of Science - Business Administration

Metropolitan State University of Denver
Denver, CO
05-2027

Skills

  • Customer Service
  • Positive Attitude
  • Teamwork and Collaboration
  • Problem-Solving
  • Clear Communication
  • Computer Skills
  • Emotional Intelligence

Accomplishments

  • DECA State Qualifier ( 2 years in a Row) by competing in an organization that prepares emerging leaders and entrepreneurs for careers in marketing, finance, hospitality and management in high schools and colleges around the globe.

Languages

Spanish
Limited Working

Interests

  • Creative Writing
  • Embracing outdoor adventures such as hiking and swimming
  • Passionate about balancing physical health with mental and emotional wellness
  • Crafting and DIY Projects

Timeline

Kid's Club Team Member

Chuze Fitness
02.2023 - Current

Server

Smashburger
02.2022 - 01.2023

Intern

Skillful - Markle Foundation
05.2020 - 09.2020

Bachelor of Science - Business Administration

Metropolitan State University of Denver
Zoey Gonzales