Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Zoey Johnson

Springfield, MO,MO

Summary

Adept at balancing high workloads, I excelled in customer service and complex problem-solving at Walmart, ensuring timely and accurate order fulfillment. My leadership and first aid skills, honed as a Lifeguard at Ava City, contributed to a safe and efficient environment, achieving high customer satisfaction and safety standards.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Personal Shopper

Walmart
06.2023 - Current
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Worked productively with customers to meet order requirements and service expectations.
  • Tracked substitutions and informed customers of changes.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.

Lifeguard

Ava City
04.2022 - 08.2022
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Monitored safety of guests in and around swimming pool.
  • Provided friendly customer service to guests and addressed concerns.
  • Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
  • Attentively monitored swimmers to identify distress.
  • Upheld hygiene standards in pool and surrounding area.
  • Managed first aid supplies inventory, replenishing as needed to ensure availability during emergencies.
  • Supported swim lesson instructors in providing quality instruction to students of all ages and skill levels.

Education

Bachelor of Science - Biomedical Sciences

Missouri State University
Springfield, MO
05.2028

Skills

  • Customer Service
  • Attention to Detail
  • Planning and Organization
  • Decision-Making
  • Sales expertise
  • Leadership Qualities
  • First Aid
  • Patience and Empathy
  • Complex Problem-Solving
  • Workload balancing

Certification

Paraprofessional

Timeline

Personal Shopper

Walmart
06.2023 - Current

Lifeguard

Ava City
04.2022 - 08.2022

Bachelor of Science - Biomedical Sciences

Missouri State University

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Zoey Johnson