Zoey McCroskey
Prescott Valley,AZ
Summary
Experienced support professional prepared for this role, bringing strong focus on team collaboration and achieving results. Skilled in providing personalized care, communication, and problem-solving. Known for flexibility and reliability, adapting to changing needs seamlessly. Proven ability to foster positive, supportive environment.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Paraprofessional
Ascend
01.2024 - Current
- Supported classroom activities by assisting teachers with lesson plans and student engagement.
- Facilitated communication between students, parents, and educators to enhance learning experiences.
- Implemented individualized support strategies to address diverse student needs and learning styles.
- Monitored student progress and provided feedback to improve academic performance effectively.
- Trained and mentored new staff on best practices for client interaction and care techniques.
- Developed strong relationships with clients and families, building trust and encouraging open communication.
- Facilitated engaging social activities that promoted socialization and skill development among clients.
- Maintained clean, safe, and well-organized patient environment.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
Direct Support Professional
Rescare
08.2020 - 01.2024
- Administered medication as directed by physician.
- Updated patient files with current vitals, behaviors and other data relevant to treatment planning.
- Developed rapport to create safe and trusting environment for care.
- Supervised daily activities and provided assistance to staff.
- Assisted disabled clients to support independence and well-being.
- Maintained clean, safe, and well-organized patient environment.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
- Transported clients to medical and dental appointments to provide support.
- Assisted with daily living activities, running errands, and household chores.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
Direct Support Professional
Care Giver, Abrio Care
03.2016 - 01.2024
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Worked one-on-one with elderly and disabled youth.
- Offered social support by transporting individuals to events and activities, in addition to medical appointments and shopping trips.
- Assisted clients with daily living needs, including bathing and personal grooming, to maintain self-esteem and general wellness.
- Assisted patients with personal requirements, including keeping spaces clean and helping with grooming.
- Implemented personalized care plans, adapting strategies to meet unique client needs effectively.
Case Aide
Voyager Industries, LLC
09.2018 - 07.2020
- Document visits without bias or personal beliefs using professional documentation practices in accepted format.
- Ensure the safety of children at all times.
- Educate all parties involved of the visitation plans as well as visitation guidelines, limitations and responsibilities of all parties.
Direct Support Professional
People First
11.2016 - 06.2019
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Provided a safe and structured environment in which clients could practice their skills.
- Issued medications from dispensary and maintained records in accordance with specified procedures.
- Transported clients to and from activities.
- Cared for disabled youth in coordination with their families, teachers, DDD case managers and therapists.
- Assisted disabled clients to support independence and well-being.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
Core Support
Para Professsional
03.2018 - 08.2018
- Assessed student assignments to check quality and completeness and assign grades.
- Used behavior modeling and specialized teaching techniques to share and reinforce social skills.
- Prepared instruction materials, including making copies, constructing bulletin boards and setting up work areas.
- Worked with individual students to provide personalized educational, behavioral and emotional support.
- Reported on student progress, behavior and social skills to parents.
- Prepared reports and paperwork for parent-teacher conferences.
- Identified warning signs of emotional or developmental problems and reported to parents.
Direct Care Worker
Ability, LLC
02.2014 - 05.2016
- Assisted staff members during emergency situations while maintaining professionalism and observational skills.
- Lead and organized activities among groups.
- Lead a weekly cooking class for disabled adults.
- Assisted disabled clients in any way necessary to facilitate independence and well-being.
- Supervised daily activities and provided assistance when needed.
- Maintained clean, safe and well-organized patient environment.
Education
Associate of Arts EXPECTED -
Yavapai College
Prescott, AZ05-2026
High School Diploma - undefined
Prescott High School
Prescott, AZ05.2012
Skills
- Transportation
- Behavioral Management
- First Aid and Safety
- Housekeeping tasks
- Empathy and understanding
- Personal care assistance
- Active listening
- Calm and patient demeanor
Certification
First Aid/CPR
Mental Health and First Aid
Level One Fingerprint Clearance Card
Timeline
Paraprofessional
Ascend
01.2024 - Current
Direct Support Professional
Rescare
08.2020 - 01.2024
Case Aide
Voyager Industries, LLC
09.2018 - 07.2020
Core Support
Para Professsional
03.2018 - 08.2018
Direct Support Professional
People First
11.2016 - 06.2019
Direct Support Professional
Care Giver, Abrio Care
03.2016 - 01.2024
Direct Care Worker
Ability, LLC
02.2014 - 05.2016
High School Diploma - undefined
Prescott High School
Associate of Arts EXPECTED -
Yavapai College