Zoey Nalwanga
Action Behavior Centers
5
years of professional experience
Passionate and enthusiastic care team professional with 3+ years of experience in health care. Highly skilled in data entry, cross functional collaboration, communication between care team and families, and customer service. Known for exceptional work ethic and operational integrity.
Work History
Registered Behavior Technician
8 Months- Implemented ABA treatment plans during one-on-one sessions, supporting skill acquisition across communication, social, and daily living targets.
- Collected precise session data and graphed behavior trends to support treatment adjustments and clinical decision-making.
- Applied prompting, shaping, and reinforcement strategies to build independence and reduce challenging behaviors.
- Modeled behavior intervention techniques for new technicians, reinforcing consistent session implementation and documentation standards.
Dietary Aide
1 Year 9 Months- Entered relevant patient information to EMR system upon admission in compliance with HIPPA.
- Delivered meal trays promptly while accommodating special requests and dietary restrictions.
- Sanitized kitchen equipment, dining areas, and serving stations to maintain compliance.
- Stocked food, beverages, and supplies to support efficient meal service.
CNA
1 Year 7 Months- Assisted patients with bathing, grooming, dressing, and other daily living needs.
- Monitored vital signs and reported abnormal changes to nursing staff promptly.
- Repositioned patients regularly to support comfort and prevent skin breakdown.
- Transferred patients safely using gait belts, wheelchairs, and lift equipment.
Unit Secretary
1 Year 7 Months- Managed patient charts, admissions paperwork, and unit records with consistent accuracy.
- Verified patient identity and insurance information.
- Coordinated communication between nurses, physicians, patients, and ancillary departments.
- Processed orders, transcribed messages, and relayed urgent updates to clinical staff.
- Maintained organized workstations, forms, and supply availability for smooth unit operations.
Production Assistant
1 Year- Use of multiple programs such as Vista, Global Shop, Microsoft Office, and their self created RKMC app for payroll and HR purposes.
- New Hire Orientation set up
- Heavy data entry
- I was trained in multiple departments and roles such as shipping and receiving, expediting, administrative assistant, HR, and payroll so that I could assist these departments as needed.
- Served as executive assistant for 3 months on top of my normal duties until the position could be filled.
Education
AS - Nursing
High School Diploma
Skills
• Data Entry and Analysis
• Data Based Decision Making
• Email Correspondence
• Phone Etiquette
• Cross Functional Collaboration
• Management of Multiple Caseloads
• Document Management
• Insurance Verification
• Customer Service
• Correspondence between families and Care Team
Professional References
- Joshua Barros, Production Manager at RK Mission Critical: (720) 633-3339
- Desiree Morgan, RN at PAM Specialty Hospital: (720) 771-9104
- Jay Phillips, Lead Dietary Aide at Center at Northridge: (720) 717-3055
- Abigail Lefeber, BCBA at Action Behavior Centers: (720) 677-4941
Timeline
Registered Behavior Technician
Action Behavior Centers
02.2026 - CurrentRead More
Dietary Aide
Center at Northridge
04.2024 - 01.2026Read More
CNA
PAM Specialty Hospital
08.2022 - 03.2024Read More
Unit Secretary
PAM Specialty Hospital
08.2022 - 03.2024Read More
Production Assistant
RK Mission Critical
08.2021 - 08.2022Read More
Arapahoe Community College
AS from Nursing
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CedarWood Christian Academy
High School Diploma
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