Zoey Phelps
Clarkston,WA
Summary
Friendly Hostess, enhances customer experiences in food service setting. Courteous and knowledgeable when directing customers to tables, giving directions, and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service.
Overview
2
2
years of professional experience
Work History
Host/Busser
Koi Japanese Steakhouse and Sushi
09.2023 - Current
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
Education
High School Diploma -
Lewiston High School
Lewiston, ID06-2026
Skills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
Timeline
Host/Busser
Koi Japanese Steakhouse and Sushi
09.2023 - Current
High School Diploma -
Lewiston High School
Similar Profiles
Jonah ThanasiuJonah Thanasiu
Barback/Carryout at Nagoya Japanese Steakhouse and SushiBarback/Carryout at Nagoya Japanese Steakhouse and Sushi
Daniel YakobsonDaniel Yakobson
Server at Ginza Japanese Steakhouse & Sushi BarServer at Ginza Japanese Steakhouse & Sushi Bar
Sasha CohnSasha Cohn
Server at Ojiya Japanese Steakhouse & SushiServer at Ojiya Japanese Steakhouse & Sushi