Zoey Russell
Saint Clairsville
Summary
Compassionate professional with strong organizational skills and a commitment to safety. Experienced in providing direct support to individuals with developmental disabilities, ensuring their independence and well-being.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Independent Provider
Belmont County Board of DD
Saint Clairsville, OH
07.2025 - Current
- Provided direct support to individuals with developmental disabilities in daily living activities.
- Assisted in implementing personalized care plans tailored to individual needs and preferences.
- Documented and reported client progress and outcomes to enhance care quality.
- Participated in training sessions to improve skills related to client engagement and support strategies.
- Utilized assistive technology and adaptive equipment to promote independence among clients.
- Maintained compliance with local, state, and federal regulations governing care services.
- Developed strong rapport with clients and their families, fostering trust and open communication.
- Facilitated transportation for clients to medical appointments or social engagements, ensuring punctuality and reliability.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
Team Member
Chick-fil-A
Triadelphia, WV
08.2024 - 11.2025
- Delivered exceptional customer service, ensuring satisfaction and repeat business.
- Collaborated with team members to optimize workflow during peak hours.
- Maintained inventory levels, conducting regular stock checks for accuracy.
- Implemented process improvements that enhanced order accuracy and speed of service.
- Resolved customer complaints swiftly, promoting positive dining experiences.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Operated register to process payments and collect cash payment for order totals.
Dog Daycare Attendant
Dog Wash and Grooming Company
Saint Clairsville, OH
05.2024 - 08.2024
- Supervised playgroups to ensure safe and engaging environments for dogs.
- Administered feeding and medication schedules per owner instructions.
- Maintained cleanliness of facilities through regular sanitation practices.
- Trained new staff on safety protocols and operational procedures for dog handling.
- Reduced the risk of accidents by closely supervising play areas and promptly addressing any signs of aggression or distress in dogs.
- Gave animals proper attention to promote secure environment in owner's absence.
Ice Cream Server
Kirke's Homemade Ice Cream
Saint Clairsville, OH
05.2021 - 12.2023
- Delivered exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
- Prepared and served a variety of ice cream flavors according to established recipes and quality standards.
- Managed inventory levels, maintaining stock of supplies to optimize operational efficiency.
- Trained new staff on proper serving techniques and customer interaction best practices.
- Implemented cleanliness protocols, ensuring compliance with health and safety regulations.
- Collaborated with team members to streamline service processes, reducing wait times during peak hours.
Education
Music Education
West Liberty University
West Liberty, WV05-2027
Skills
- Respectful and compassionate
- Strong organization
- Problem-solving
- Time management
- Dependable and responsible
- Compassion and empathy
- Safety awareness
Certification
- First Aid and CPR Training - April 2025-present
- Independent Provider Training - February 2025- present
Timeline
Independent Provider
Belmont County Board of DD
07.2025 - Current
Team Member
Chick-fil-A
08.2024 - 11.2025
Dog Daycare Attendant
Dog Wash and Grooming Company
05.2024 - 08.2024
Ice Cream Server
Kirke's Homemade Ice Cream
05.2021 - 12.2023
Music Education
West Liberty University