Zoey Turnage
Harrisonburg,VA
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
6
6
years of professional experience
Work History
Substitute Teacher
Harrisonburg City Public Schools
10.2024 - Current
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
Cleaning Assistant
Absolut Cleaning
01.2019 - Current
- Collaborated effectively with colleagues to complete large-scale projects within designated timeframes.
- Performed deep-cleaning tasks on carpets, upholstery, and hard floors using specialized equipment and techniques for optimal results.
- Contributed to a safe working environment by adhering to safety protocols during all tasks, reducing workplace accidents.
Host/Server
Buffalo Wild Wings
10.2020 - 12.2023
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Contributed to team success through effective communication and cooperation with coworkers and management.
Education
Bachelor of Science - Middle School Education
James Madison University
Harrisonburg, VA05-2026
Skills
- Relationship building and management
- Adaptable
- Strong work ethic
- Exceptional customer service
- Professional appearance
- Customer service
- Team collaboration
Timeline
Substitute Teacher
Harrisonburg City Public Schools
10.2024 - Current
Host/Server
Buffalo Wild Wings
10.2020 - 12.2023
Cleaning Assistant
Absolut Cleaning
01.2019 - Current
Bachelor of Science - Middle School Education
James Madison University
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