Summary
Overview
Work History
Education
Skills
Timeline
Generic

Zoie James

Houston

Summary

Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.

Overview

14
14
years of professional experience
2013
2013
years of post-secondary education

Work History

Wait Staff Member

BJ's Restaurant & Brewhouse
Sugar Land
08.2022 - 08.2025
  • Provided exceptional customer service in a fast-paced dining environment.
  • Delivered food and beverages to tables promptly and accurately.
  • Assisted in maintaining cleanliness and organization of dining areas.

Customer Service Manager

Target
Houston
09.2018 - 08.2022
  • Supervised customer service team to ensure high-quality service.
  • Resolved customer complaints efficiently and professionally.
  • Trained new employees on service protocols and policies.

Home Health Caregiver

Perry Lee Home Health
Sugar Land
02.2012 - 08.2018
  • Assisted clients with daily living activities and personal hygiene tasks.
  • Monitored client vitals and reported changes to healthcare professionals.
  • Administered prescribed medications and maintained accurate medication logs.

Education

Willowridge Highschool
Missouri City, TX

Some College (No Degree) - Business

Hcc
Missouri City, TX

Skills

  • Customer service
  • Order management
  • Table setting
  • People skills
  • Communication skills
  • Organized

Timeline

Wait Staff Member

BJ's Restaurant & Brewhouse
08.2022 - 08.2025

Customer Service Manager

Target
09.2018 - 08.2022

Home Health Caregiver

Perry Lee Home Health
02.2012 - 08.2018

Willowridge Highschool

Some College (No Degree) - Business

Hcc
Zoie James