Summary
Overview
Work History
Education
Skills
Timeline
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Zoie Newton

Blackville,SC

Summary

An experienced and enthusiastic forward thinking individual who is willing to go above and beyond in order to meet customers specific needs

Overview

3
3
years of professional experience

Work History

Front End Associate

Walmart
07.2022 - Current
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Smile, greet and thank customers, ring up items, process payments, and keep a positive attitude despite any circumstances.
  • Create a positive work environment.

Wireless Specialist

Troc Global
08.2022 - 12.2023
  • By focusing on connecting the customer with the right wireless products and services your potential is unlimited!
  • Selling and promoting products and services offered by cellular companies, such as Verizon, AT&T, T-Mobile, and straight talk.
  • Established effective communication channels between technical and non-technical teams, fostering a collaborative work environment.
  • Recommended appropriate system based on customers' specific networking needs.
  • Designed test plans to maintain connectivity across WAN installations, optimizing uptime strategies to minimize service disruptions.

Customer Service Representative

Alorica
06.2021 - 07.2022
  • Handled customer inquiries and suggestions courteously and professionally.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Remote representative for Wisconsin unemployment.

Device Kit Packer

Nephron Pharmaceuticals Corporationn
02.2022 - 06.2022
  • Maintained a clean and organized work environment, promoting safety and productivity.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
  • Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.

Education

Diploma -

Blackville-Hilda High School
Blackville, SC
06.2021

Skills

  • Time management
  • Digital communication
  • Cross function collaboration
  • Remote team management
  • Adaptability
  • Problem solving

Timeline

Wireless Specialist

Troc Global
08.2022 - 12.2023

Front End Associate

Walmart
07.2022 - Current

Device Kit Packer

Nephron Pharmaceuticals Corporationn
02.2022 - 06.2022

Customer Service Representative

Alorica
06.2021 - 07.2022

Diploma -

Blackville-Hilda High School

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Zoie Newton