Zoila Pallares
Summary
Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at developing interpersonal relationships and knowledgeable in customer service best practices.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Extended Care Coordinator
Our Redeemer Lutheran School
06.2023 - 11.2023
- Oversaw after school care, holiday care, and summer care for 1yr olds-6th graders.
- Provided ongoing training for new assistants after onboarding process.
- Developed and implemented after school policies and procedures.
- Ordered any supplies/snacks as needed.
- Substituted as a teacher or teacher assistant from 1yr olds-6th grade when needed.
- Administered daily medicine and maintained daily records.
Preschool Teacher's Assistant
Our Redeemer Lutheran School
08.2021 - 05.2023
- Maintained tidy and clean classroom consistent with safety and health standards.
- Interacted with children one-on-one and in small groups to enhance and support learning activities.
- Engaged and entertained children through recreational and educational activities.
- Supported children's social and emotional development by encouraging understanding of others and positive self-concepts.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Helped teacher prepare instructional material and displays.
Warehouse Associate
Amazon
02.2021 - 04.2021
- Improved warehouse efficiency by streamlining inventory management processes.
- Reduced order processing time through effective organization and prioritization of tasks.
- Maintained a safe working environment by adhering to safety protocols and guidelines.
- Assisted in reducing product damage by properly handling and storing materials.
Front End Cashier
Fiesta Mart LLC
07.2018 - 09.2020
- Enhanced customer satisfaction by providing efficient and friendly service during checkout.
- Maintained a well-organized and clean workstation, ensuring a positive shopping experience for customers.
- Assisted in training new cashiers, sharing best practices and helping them become proficient in their roles.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies and ensuring financial integrity.
- Prevented loss by identifying fraudulent transactions and following established security procedures.
Education
Associate of Science - Biology
Eastfield College
Mesquite, TX05.2017
Skills
- Interpersonal Communication
- Staff Supervision
- Administrative Leadership
- Bilingual
- Document Management
- Customer Service
- Tutoring
Certification
- CPR Certification
- First Aid Certification
Languages
Spanish
Native or Bilingual
Timeline
Extended Care Coordinator
Our Redeemer Lutheran School
06.2023 - 11.2023
Preschool Teacher's Assistant
Our Redeemer Lutheran School
08.2021 - 05.2023
Warehouse Associate
Amazon
02.2021 - 04.2021
Front End Cashier
Fiesta Mart LLC
07.2018 - 09.2020
Associate of Science - Biology
Eastfield College
- CPR Certification
- First Aid Certification
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