Summary
Work History
Education
Skills
Affiliations
References
Timeline
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Zoila Robledo

Zoila Robledo

Houston,TX

Summary

Client Relations, Sales & Administrative Operations Professional

Experienced professional with extensive success in sales, customer relations, media communications and administrative operations. Known for strong relationship-building, persuasive communication and the ability to support teams and clients in fast-paced environments. Skilled in digital records systems, CRM platforms and community outreach. Trusted for professionalism, attention to detail and delivering excellent service.

Work History

Brand Manager /Advertising Sales

KBLA 1580 AM Talk Radio
Los Angeles, CA
  • Positioned station as an influential progressive talk radio network
  • Generated advertising revenue through client prospecting and relationship development
  • Negotiated advertising packages and prepared proposals using WAVSTAR CRM
  • Secured KBLA's first corporate sponsor & partnership deal with OneUnited Bank
  • Represented the KBLA brand at community events and promotional activities

Elections Operations Support

Harris County Clerk's Office - Elections Department
Houston, TX
  • Assisted with ballot preparation and absentee ballot processing
  • Maintained strict confidentiality of voting materials
  • Managed hight-volume mail processing and digital document scanning
  • Reconciled discrepancies between electronic records and physical files

Community Services Coordinator

The City of Houston - West End Multi-Service Center
Houston, TX
  • Guided residents in accessing financial assistance, housing food, healthcare and legal resources
  • Assisted callers and walk-in visitors with program navigation
  • Built partnerships with community organizations to expand service referrals

Customer Care Representative

American Airlines Direct Marketing Corporation
Fort Worth, TX

Technical Support Representative

Uniden
Fort Worth, TX

Membership Sales Representative

Industrial Fabrics Association International
Roseville, MN

Regional Sales Manager - Northeast U.S.

Rexton / Siemens Hearing Instruments
Plymouth, MN

Pharmaceutical Telemarketing Representative

Alcon Laboratories Inc. / Novartis
Fort Worth, TX

Education

Some College (No Degree) - Psychology

Houston Community College
Houston, TX
05-2030

Diploma - Business Technology

Concordia Vocational-Technical College
Ferriday, LA

Skills

  • Sales and Business Development
  • Customer Service & Client Relations
  • Relationship & Partnership Development
  • Persuasive Communication
  • Administrative Operations
  • Data & Records Management
  • Marketing & Promotions
  • CRM & Technology Platforms
  • Problem Resolution
  • Community Outreach
  • Marketing, Promotions & Branding
  • CRM & Technology Platforms
  • Call Center Background
  • Attention to Detail
  • Confidentiality

Affiliations

Fabulush Life Advisory Board Member - Houston, TX - February 2026 - Present

References

References available upon request.

Timeline

Diploma - Business Technology

Concordia Vocational-Technical College

Brand Manager /Advertising Sales

KBLA 1580 AM Talk Radio

Elections Operations Support

Harris County Clerk's Office - Elections Department

Community Services Coordinator

The City of Houston - West End Multi-Service Center

Customer Care Representative

American Airlines Direct Marketing Corporation

Technical Support Representative

Uniden

Membership Sales Representative

Industrial Fabrics Association International

Regional Sales Manager - Northeast U.S.

Rexton / Siemens Hearing Instruments

Pharmaceutical Telemarketing Representative

Alcon Laboratories Inc. / Novartis

Some College (No Degree) - Psychology

Houston Community College