Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
References
Timeline
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Zoila Ruiz De Castilla

Lynnwood,WA

Summary

Results-driven Financial Consultant known for high productivity and efficient task completion. Possess specialized skills in financial planning, risk management, and investment strategies. Excel in communication, problem-solving, and analytical thinking, enabling effective client consultations and financial solution development. Committed to leveraging these soft skills to achieve clients' financial goals with precision and integrity.

Overview

1
1
Certification

Work History

Wellness Financial Consultant

KeyBank National Association
Kenmore, Washington
01/09/23 - Current
  • Conducted detailed financial analysis and research to identify potential areas of improvement for clients.
  • Monitored client accounts daily for changes in value or activity levels.
  • Educated clients on financial concepts related to investing in order to increase their knowledge base.
  • Managed client expectations and resolved any concerns or issues promptly.

Manager

Washington Mutual Bank
Canyon Park, Washington
02/01/98 - 07/31/07
  • Resolved conflicts between employees by providing guidance on company policies and procedures.
  • Scheduled interviews for potential candidates and conducted reference checks prior to hire.
  • Coached, mentored and trained team members in order to improve their job performance.

Education

Some College (No Degree) - Business Administration

IPAE
Lima Peru

Skills

  • Debt management
  • Developing financial plans
  • Sales follow-up
  • Financial Services
  • Account Performance Reviews
  • Business Development
  • Staff Recruitment and Hiring
  • Banking operations

Accomplishments

  • Top Performer Checking Primacy Awards 2023
  • Top Performer Consumer Financial Wellness Credit 2023

Certification

  • Consumer Loan-Home Equity Line Certification
  • Loss and Retention Management Certification

Languages

Spanish
Professional

References

References available upon request.

Timeline

Wellness Financial Consultant

KeyBank National Association
01/09/23 - Current

Manager

Washington Mutual Bank
02/01/98 - 07/31/07

Some College (No Degree) - Business Administration

IPAE
  • Consumer Loan-Home Equity Line Certification
  • Loss and Retention Management Certification
Zoila Ruiz De Castilla