Zolfaqar Ahmadi
El Cajon,CA
Summary
Personable and proactive individual with strong ability to lead and inspire team members in fast-paced environment. Possesses deep understanding of customer service principles and adept at managing daily operations and inventory control. Committed to driving exceptional guest experiences and operational efficiency.
Overview
1
1
year of professional experience
Work History
Case Manager
Catholic Charities
06.2024 - Current
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Coordinate pre- and post-arrival services for clients, conduct needs assessments, and developing support plans.
- Efficiently solve complex problems involving multiple internal and external to ensure clients receive appropriate transportation to and from destinations.
- Conduct intake processing, maintain case notes in databases, and provide language support for 100+ diverse clients per month.
Japanese Auto Gallery
Car Sales Front Desk
01.2024 - 05.2024
- Deliver a warm, professional welcome to every customer, ensuring a positive first impression.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Greet and assist customers with professionalism and care.
- Manage appointments, phone calls, and customer inquiries.
- Maintain knowledge of dealership products and promotions.
Education
Associate of Science - Computer Science (in Progress)
Grossmont College
El Cajon, CA05-2027
High School Diploma -
Santana High School
Santee, CA01.2024
Skills
- Accounting
- Microsoft Office Suite (PowerPoint, Excel, Access)
- Case Management (Client support, assessments, resource coordination)
- Problem-solving
- Time management
- Positive attitude
LANGUAGES
Persian
English
Timeline
Case Manager
Catholic Charities
06.2024 - Current
Japanese Auto Gallery
Car Sales Front Desk
01.2024 - 05.2024
Associate of Science - Computer Science (in Progress)
Grossmont College
High School Diploma -
Santana High School
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