Daron Boyd
Capital Heights,MD
Summary
Compassionate and results-driven professional with an MBA and over 10 years of experience in human services, specializing in workforce development, client-centered support. Proven expertise in implementing programs that empower individuals, promote self-sufficiency, and improve quality of life. Committed to advocating for vulnerable populations and driving positive, long-term outcomes in the community
Professional with strong background in case management, prepared to make significant impact. Proven ability to collaborate with teams and adapt to changing needs. Skilled in client assessment, resource coordination, and crisis intervention. Reliable and results-focused, with commitment to achieving positive outcomes.
Overview
11
11
years of professional experience
Work History
Case Manager
The Excalibur Group
07.2022 - Current
- Manage a caseload of job seekers, identifying barriers to employment and developing tailored solutions
- Collaborate with external partners to provide comprehensive support services for clients
- Maintain accurate case files, ensuring compliance with program standards and outcomes tracking
Residential Program Manager
EBED Community Improvement
03.2018 - 07.2022
- Directed daily operations of residential programs, ensuring adherence to regulatory standards (COMAR)
- Supervised and trained staff, fostering high performance and compliance
- Conducted audits, prepared reports, and identified areas for operational improvements
Dedicated Aide
Foundation School
10.2017 - 03.2018
- Provided one-on-one academic and behavioral support for students with special needs
- Implemented strategies aligned with IEPs to help students achieve developmental goals
Crisis Counselor
So Others Might Eat (S.O.M.E)
05.2017 - 09.2017
- Delivered crisis counseling and intervention services for adults with mental health and substance use disorders
- Developed rehabilitation plans in collaboration with interdisciplinary teams
Psycho-Social Rehabilitation Case Manager
Fellowship Health Resources
02.2016 - 05.2017
- Created and implemented individual care plans focusing on life skills and therapy
- Maintained compliance with Medicaid and CARF standards through thorough assessments and documentation
Residential Counselor
Primary Care Solutions Inc.
10.2013 - 02.2016
- Supported residents in mental health facilities by supervising daily activities and resolving conflicts
- Administered medications and collaborated with medical professionals to align care plans
Education
Master of Business Administration - MBA
Southern New Hampshire University
02.2018
Bachelor of Science - Sport Management (Marketing Concentration)
Winston-Salem State University
Winston-Salem, NC12.2010
Skills
- Marketing
- Accounting
- Operations Management
- Mentoring
- Engagement & Development
- Mental Health Counseling
- Program Development
- Coaching
- Customer Service
- Social Media Skills
- Microsoft Office
- Case Management
- Regulatory Compliance
- Evidence-Based Practice Therapy (CBT)
- Crisis Intervention
- Job Coaching
- Career Counseling
Timeline
Case Manager
The Excalibur Group
07.2022 - Current
Residential Program Manager
EBED Community Improvement
03.2018 - 07.2022
Dedicated Aide
Foundation School
10.2017 - 03.2018
Crisis Counselor
So Others Might Eat (S.O.M.E)
05.2017 - 09.2017
Psycho-Social Rehabilitation Case Manager
Fellowship Health Resources
02.2016 - 05.2017
Residential Counselor
Primary Care Solutions Inc.
10.2013 - 02.2016
Bachelor of Science - Sport Management (Marketing Concentration)
Winston-Salem State University
Master of Business Administration - MBA
Southern New Hampshire University
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