Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Zonya Garcia Mendez

La Porte,TX

Summary

Organized and adaptable professional with extensive experience in hospitality service. Known for exceptional communication and teamwork, ready to leverage skills to enhance customer satisfaction and operational performance. Developed exceptional customer service skills in fast-paced restaurant environment, seeking to transition into new field. Possesses strong abilities in communication and teamwork, along with knack for problem-solving. Aims to leverage these transferable skills to excel in new professional setting.

Experienced with managing customer interactions and ensuring pleasant dining experience. Utilizes strong communication and multitasking skills to handle high-pressure environments efficiently. Track record of building rapport with guests and ensuring their needs are met promptly.

Professional in customer service with track record of delivering high standards of hospitality in busy restaurant settings. Consistently maintained welcoming atmosphere and effectively managed tables to ensure smooth operations. Valued for strong teamwork and ability to adapt to changing demands while focusing on customer satisfaction and efficiency.Professional hospitality trainer with proven success in bartending and customer service. Skilled in mixology, inventory management, and training staff to deliver exceptional service. Strong focus on team collaboration and adaptability to changing needs. Dependable with results-driven approach and excellent communication skills. Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.

Overview

4
4
years of professional experience

Work History

Waitress/Bartender Trainer

El Toro
La Porte, TX
09.2022 - Current
  • Resolved problems, improved operations, and provided exceptional service.
  • Worked well in a team setting, providing support and guidance.
  • Organized professional with expertise in managing resources and optimizing performance. Proficient in providing valuable insights and supporting decision-making processes. Committed to enhancing productivity and contributing to overall success.
  • Delivered services to customer locations within specific timeframes.
  • Developed strong communication and organizational skills through working on group projects.
  • Skilled at working independently and collaboratively in a team environment.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Demonstrated respect, friendliness, and willingness to help wherever needed.
  • Organized and detail-oriented with a strong work ethic.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Worked effectively in fast-paced environments.
  • Excellent communication skills, both verbal and written.

Education

High School Diploma -

La Porte High School
La Porte, TX
05-2024

Skills

  • Customer service
  • Strong multitasking
  • Greeting guests
  • Team collaboration
  • Cleanliness
  • Order taking
  • Cash handling
  • Hospitality service expertise
  • Safe food handling
  • Handling complaints
  • Payment processing
  • Accurate money handling

Languages

Spanish
Full Professional
English
Full Professional

Timeline

Waitress/Bartender Trainer

El Toro
09.2022 - Current

High School Diploma -

La Porte High School
Zonya Garcia Mendez