Zophia Gangi-Cisneros
Las Cruces,US
Summary
Reliable and detail oriented with 5 years of customer service experience with strong academic background and ongoing studies in Psychology. Experienced in maintaining properly cleaned and safe working environments and committed to supporting high standards of patient and customer care.
Also equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
3
3
years of professional experience
Work History
sonic employee
Sonic
04.2024 - Current
- Made drinks
- Food handlers
- Ensured orders were out in under 4 minutes
- Played multiple positions when needed
- Qualified as a manager
- Transfered to El Paseo rd, Las cruces NM
Stocking Associate
Walmart
08.2024 - 04.2025
- Emptied grocery/frozen truck
- Took pallets onto floor to stock
- Maintained clean and organized shelves.
- Enhanced customer satisfaction.
- Optimized the use of pallets.
- Monitored backroom inventory space.
Barista/Cashier
Blue door cafe
10.2023 - 05.2024
- Ensured accurate register totals.
- Made drinks
- Worked open/close
- Tracked inventory
- Manager of operation
Waitress
W&Z Asian Bistro and Sushi Bar
03.2023 - 11.2023
- Ensured a smooth flow of service.
- Assumed head waitress role during manager absences.
- Trained junior team members in hygiene protocols.
- Ensured each section was ready for service.
- Maintained presentation standards.
- Demonstrated high-quality service.
- Demonstrated excellent communication skills.
Education
Bachelor of Arts - Psychology
New Mexico State University
Las Cruces, NM05-2029
High School -
Silver High School
Silver City, NM01.2025
Skills
- 5 years customer service experience
- Quick learner
- 5 years cleaning experience
- Time management
- Strong attention to detail
- Knowledge of health and safety standards
- Ability to work independently and manage tasks
- Sign language knowledge
- Laundry and linen management
- Food handlers knowledge
- Chemical handling and safety
- Friendly, positive attitude
- Teamwork and collaboration
Accomplishments
- Cum Laude graduate
- 10 hours community service & ongoing
Timeline
Stocking Associate
Walmart
08.2024 - 04.2025
sonic employee
Sonic
04.2024 - Current
Barista/Cashier
Blue door cafe
10.2023 - 05.2024
Waitress
W&Z Asian Bistro and Sushi Bar
03.2023 - 11.2023
Bachelor of Arts - Psychology
New Mexico State University
High School -
Silver High School