- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Music
- Enjoy hobbies that combine physical activity with outdoor exploration
- I have a passion for photography and editing photos
- Documenting and sharing travel experiences
- Fashion
Zoraida benbenek
BUFFALO,New York
Summary
Seeking to transition into new field, utilizing skills developed in high-demand, customer-focused environment. Proficient in team leadership, operational management, and conflict resolution, consistently driving positive outcomes. Ready to apply strong foundation in these areas to new and challenging role.
Overview
2
2
years of professional experience
Work History
Shift Manager
McDonald's
Buffalo, NY
04.2024 - Current
- Supervised daily operations to ensure efficient service and customer satisfaction.
- Trained new staff on food safety protocols and operational procedures.
- Managed inventory levels, reducing waste through effective stock control practices.
- Implemented scheduling adjustments to optimize labor costs while maintaining service quality.
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
Team Member
Spirit Halloween Store
Buffalo, NY
08.2023 - 11.2023
- Collaborated with team members to maintain high standards of customer service and satisfaction.
- Monitored inventory levels, ensuring adequate stock availability for customer needs.
- Implemented best practices for cleanliness and organization to enhance workspace efficiency.
- Executed daily tasks efficiently, ensuring timely completion of responsibilities and goals.
- Utilized point-of-sale systems to process transactions accurately and swiftly.
Education
No Degree -
West Seneca West Senior High School
West Seneca, NYSkills
- Cash handling
- Customer service focus
- Sales strategies
- Opening and closing procedures
- Punctual and reliable
- Tech-Savvy
Interests
Timeline
Shift Manager
McDonald's
04.2024 - Current
Team Member
Spirit Halloween Store
08.2023 - 11.2023
No Degree -
West Seneca West Senior High School