Zoraida Corkery
Vista,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
6
6
years of professional experience
Work History
Medical Biller
Pain Relief Solutions
Oceanside, CA
03.2022 - Current
- Answered incoming calls regarding billing inquiries from patients and and or providers in a professional manner.
- Compiled and processed data for billing purposes utilizing billing software programs.
- Researched discrepancies between billed charges and payments received from insurance companies or other third party payers.
- Provided training and support to new staff members regarding billing processes.
- Assessed billing statements for correct diagnostic codes and identified problems with coding.
- Monitored past due accounts and pursued collections on outstanding invoices.
- Checked claims coding for accuracy with ICD-10 standards.
- Answered customer questions to maintain high satisfaction levels.
- Collected, posted and managed patient account payments.
Medical Billing Specialist
TEMECULA VALLEY CARDIOLOGY
TEMECULA, CA
01.2019 - 03.2021
- Analyzed rejected claims and corrected errors as necessary before resubmitting them for payment.
- Conducted research on insurance policies, procedures, and regulations to ensure compliance with all applicable laws.
- Initiated collection efforts on unpaid accounts by contacting insurance companies or patients directly via phone or mail.
- Processed credit card payments from patients in accordance with office policy.
- Submitted appeals for denied claims when appropriate according to the insurance company's criteria.
- Updated patient accounts with information obtained from internal departments or external sources.
- Monitored aging accounts receivable balances ensuring timely resolution of outstanding balances.
- Researched complex billing issues involving multiple providers or services rendered over a period of time.
- Worked closely with clinical staff to ensure accurate coding practices were followed.
- Provided customer service support to patients who had questions about their bills or payments due.
- Ensured HIPAA compliance by maintaining confidentiality of all patient information.
- Reviewed patient records for accuracy and completeness of information in medical billing system.
- Verified the accuracy of claim data prior to submission to insurance carriers.
- Generated monthly invoices for patients based on services provided according to established fee schedules.
Education
Some College (No Degree) - MEDICAL BILLING AND CODING
KAPLAN COLLEGE
Vista, CASkills
- Teamwork and Collaboration
- Multitasking and Organization
- Chart Auditing
- Claims review
- Account Reconciliation
- Records Management
Timeline
Medical Biller
Pain Relief Solutions
03.2022 - Current
Medical Billing Specialist
TEMECULA VALLEY CARDIOLOGY
01.2019 - 03.2021
Some College (No Degree) - MEDICAL BILLING AND CODING
KAPLAN COLLEGE
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
RemoteOn-SiteHybridQuote
The way to get started is to quit talking and begin doing.
Walt Disney
Languages
FILIPINO
Native language
English
Upper Intermediate (B2)
B2
Interests
Community Service Works, Charity Works and Road Trips
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