Summary
Overview
Work History
Education
Skills
Timeline
Generic

Zoraida P. Oliva

Aurora

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Native Spanish speaker at the highest proficiency level.

Overview

13
13
years of professional experience

Work History

Administrative assistant

Denver Homes Team, RE/MAX Professionals
01.2022 - Current
  • Responsible for sorting and distributing mail, managing and organizing files, and ordering office supplies
  • Efficiently schedule Real Estate appointments, meetings, and events while maintaining an up-to-date calendar
  • Greet and assist clients, providing general support as needed
  • Maintain and update contact lists regularly

Server (Part time)

Fogo D’ Chao Restaurant
11.2023 - 05.2024
  • Welcomed guests, provided menus, served meals and beverages, and managed payment transactions
  • Demonstrated strong multitasking abilities, maintained composure in high-pressure environments, and collaborated effectively as a team player
  • Passionate about delivering exceptional hospitality and ensuring a positive customer experience

Retail Sales (seasonal)

Kay Jewelers
10.2021 - 12.2021
  • Tasked with engaging potential clients, providing expert advice, and guiding indecisive customers toward informed purchasing decisions
  • Successfully closed sales, implemented measures to prevent store thefts, and regularly reported key activities and outcomes to upper management

State Department-Consular Assistant

United States Embassy Mexico-Non-Immigrant Visa Section
07.2011 - 04.2012
  • Responsibilities included verifying the biometric fingerprints of visa applicants at fingerprint verification stations;
  • Screening and enrolling visa applicants, as well as printing visas and affixing them into passports;
  • Ensuring a secure environment for non-cleared personnel to perform essential duties at the U.S
  • Embassy;
  • Operating computerized electronic fingerprinting equipment and handling sensitive law enforcement information with the utmost care;
  • And performing various administrative tasks as directed by Consular Section management, including filing, scanning, and other duties as assigned

Education

Associate degree of Arts - Business

Community College of Aurora
Aurora, Colorado
05.2024

General Management Certificate -

Community College of Aurora
Aurora, Colorado
05.2024

Bachelor’s degree - international business

Antonio Nariño University
08.2001

Skills

  • Customer Service

  • Excellent attention to detail

  • Time Management

  • File Organization

  • Dedicated Team Player

  • Computer Skills

  • Clerical Support

Strong Problem Solver

Timeline

Server (Part time)

Fogo D’ Chao Restaurant
11.2023 - 05.2024

Administrative assistant

Denver Homes Team, RE/MAX Professionals
01.2022 - Current

Retail Sales (seasonal)

Kay Jewelers
10.2021 - 12.2021

State Department-Consular Assistant

United States Embassy Mexico-Non-Immigrant Visa Section
07.2011 - 04.2012

General Management Certificate -

Community College of Aurora

Bachelor’s degree - international business

Antonio Nariño University

Associate degree of Arts - Business

Community College of Aurora
Zoraida P. Oliva