Zoraida M Carmona
Trenton,NJ
Summary
Experienced professional with a strong background in retail management and administrative support. Skilled in customer service, team leadership, and office operations. Proven ability to manage responsibilities efficiently, solve problems, and support organizational goals. CPR certified and proficient in Microsoft Office.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Children First Academy
Trenton, NJ
09.2021 - Current
- Coordinated administrative tasks, ensuring efficient operation of office systems and processes.
- Managed scheduling for staff meetings and events, optimizing time management across teams.
- Supported student enrollment processes, streamlining communication between parents and administration.
- Developed and maintained filing systems, improving document
- Provide administrative support including scheduling, document preparation, and data entry.
- Manage office communications, emails, and phone calls.
- Maintain organized records and assist with daily office operations.
- Support team members with clerical and administrative tasks to ensure smooth workflow.
Store Manager
Kmart
Hamilton Square, NJ
07.2013 - 12.2019
- Led daily store operations, ensuring compliance with company standards and policies.
- Developed and implemented training programs for staff to enhance customer service skills.
- Analyzed sales data to identify trends and optimize inventory levels, reducing stock discrepancies.
- Directed merchandising strategies to improve product visibility and drive sales performance.
- Managed daily store operations and supervised staff members.
- Provided excellent customer service and handled customer concerns professionally.
- Managed cash handling, register operations, and financial reporting.
- Trained and mentored employees to improve performance and teamwork.
- Maintained inventory and ensured store organization and merchandising standards
Education
High School Diploma -
Pennsbury High School
Fairless Hills, PA06-2013
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Microsoft Office (Word, Excel, Outlook)
- Teamwork & Staff Supervision
- Cash Handling
- Problem Solving
- Office Administration
Certification
CPR Certified
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Administrative Assistant
Children First Academy
09.2021 - Current
Store Manager
Kmart
07.2013 - 12.2019
High School Diploma -
Pennsbury High School