Zorana Mccallum
Brandon
Overview
1
1
year of professional experience
Work History
Health insurance broker
Health insurance.com
Tampa
04.2025 - Current
- Assisted clients in selecting appropriate health insurance plans.
- Explained policy details and coverage options to potential customers.
- Conducted research on current health insurance market trends.
- Maintained accurate client records using CRM software.
- Educated clients on benefits and eligibility requirements of policies.
- Scheduled appointments and follow-ups with prospective clients.
- Reviewed policy renewals and updates for existing clients.
Processing Clerk
United Postal Service
Tampa
08.2024 - 02.2025
- Maintained organized filing systems for easy access to records.
- Collaborated with team members to ensure timely processing of requests.
- Processed incoming documents for accuracy and completeness.
Education
High School Diploma -
Pasco High School
Tampa, FL05-2024
Skills
- Health insurance policy
- Call center procedures
- Script adherence
Timeline
Health insurance broker
Health insurance.com
04.2025 - Current
Processing Clerk
United Postal Service
08.2024 - 02.2025
High School Diploma -
Pasco High School