Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Zorawar Mander

Aviation Student
Orem

Summary

Dynamic Front of House Associate at Panda Express with a proven track record in guest relations and cash handling. Recognized for training new hires and enhancing customer satisfaction through efficient service. Skilled in food safety and adept at multitasking in high-pressure environments, ensuring a seamless dining experience.

Overview

4
4
years of professional experience
1
1
Language

Work History

Front of House Associate

Panda Express
10.2024 - Current
  • Handled customer complaints professionally and efficiently, maintaining a high level of customer satisfaction.
  • Trained new hires on front of house procedures, contributing to a cohesive team dynamic.
  • Delivered fast, accurate, and friendly customer service in one of the highest-traffic Panda Express locations in Utah, consistently meeting speed-of-service standards during peak hours
  • Demonstrated strong multitasking and situational awareness during rush periods, handling simultaneous customer interactions efficiently.

Truck Washer/Assistant Team Manager

Global Truck Wash
05.2022 - 08.2024
  • Provided support during busy periods or staff shortages as needed, stepping in to perform additional duties when necessary.
  • Assisted in training new employees on company policies, procedures, and best practices for truck washing operations.
  • Improved overall fleet appearance by removing dirt, grime, and debris from trucks on a regular basis.

Education

Bachelor of Science - Professional Pilot

Utah Valley University
Orem, UT
05.2001 -

Certificate - Private Pilot Development

College of Southern Nevada
Las Vegas, Nevada, NV
05.2001 -

High School Diploma -

Nevada State High School
Las Vegas
05.2001 -

Skills

    Guest relations

    Food safety awareness

    Cash handling proficiency

    Reservation management

    Training and mentoring

Accomplishments

  • Successfully completed college credits while in high school
  • achieving my private pilot certificate right after turning 17
  • Documented and resolved food waste which led to us cutting back onto certain cooked food.

Timeline

Front of House Associate

Panda Express
10.2024 - Current

Truck Washer/Assistant Team Manager

Global Truck Wash
05.2022 - 08.2024

Bachelor of Science - Professional Pilot

Utah Valley University
05.2001 -

Certificate - Private Pilot Development

College of Southern Nevada
05.2001 -

High School Diploma -

Nevada State High School
05.2001 -
Zorawar ManderAviation Student