ZORRILLA RAYSA
Waterbury,CT
Summary
Well qualified Medical coordinator supervisor adept at coordinating records, managing schedules and working with insurance companies as well as managing a team. Knowledgeable about medical billing and recordkeeping requirements . Pursuing a new professional challenge with room for advancement.
Overview
9
9
years of professional experience
Work History
Medical Coordinator Supervisor
The Children's Village
06.2018 - Current
- Create compliance sheets and revised procedures, reports etc. periodically to identify hidden risks or non-conformity issues
- Prepare reports for senior management and external regulatory bodies as appropriate
- Provide administrative support in multiple capacities to maintain an efficient environment for healthcare providers
- Assist the Medical Director and Director of Nursing in developing and implementing departmental plans and goals.
- Representing the Medical Director in conference calls, meetings and interviews with Office of refugee settlement.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Coordinating with hospital departments to ensure that all medical records are transferred correctly after a patient’s discharge from the facility
- Coordinating with other medical staff members including nurses, pharmacists, case managers and clinicians
- Data entry into medical programs (E-clinical, Point Comfort Underwriters, UAC Portal), manage patient insurance coverage.
- Maintaining compliance with guidelines relating to ORR, HIPAA, benefits administration and general liability
- Manage daily appointments and referrals for minors in care
- Administer patient medical records to outside providers for follow up appointments
- Provide administrative support to all medical staff, answering phone calls
- Ensure all emergency room visits and ambulance bills are paid for in a timely fashion
- Ordering and maintaining office inventory, Report any unsafe practices, equipment and environment
Medical Case Aide
The Children’s Village
01.2018 - 01.2019
- Manage Doctor’s calendar and daily appointments, develop and maintain record of patient appointments
- Handle medical referrals; Coordinate and schedule surgical, dental, and X-ray appointments.
- Developed and maintained relationships with community organizations and agencies.
- Facilitated outreach activities to build community awareness.
- Determined needed and relevant interventions based on each client's cognitive abilities and current needs.
- Organize and file medical records in chart room
- Take on an active role in correcting the unsafe practice, equipment or environment through proper notification; submitting work orders
- Uploading Nursing Assessments daily
- Adhere to all agency and departmental procedures
Youth Care Specialist
The Children's Village
01.2015 - 12.2018
- Supervised minors and aided them in their daily activities
- Aided with crisis intervention by redirecting negative behaviors and offering peer counseling.
- Attended Handle With Care trainings to enhance staff and youth safety during physical intervention.
- Supported individuals dealing with mental health and emotional issues.
- Complete minor’s initial assessment upon arrival
- Completed clear and concise documentation of youth behavior and actions.
Education
Bachelor of Science - Psychology
Mercy College
Dobbs Ferry, NY05.2024
Associate of Arts - BUSINESS COMMUNICATIONS
Westchester Community College
Valhalla, NY01.2020
High School Diploma -
Gorton High School
06.2010
Skills
- Ability to Work under Pressure
- Leadership
- Teamwork
- Time Management
- Decision Making
- Communication
- Multi-tasking
- Computer and Internet Skills (Microsoft Office, Excel, PowerPoint, Outlook)
- Ability to type 75 WPM
- Organizational Goal Development
- Patient Health Information Access
- Bilingual
Timeline
Medical Coordinator Supervisor
The Children's Village
06.2018 - Current
Medical Case Aide
The Children’s Village
01.2018 - 01.2019
Youth Care Specialist
The Children's Village
01.2015 - 12.2018
Bachelor of Science - Psychology
Mercy College
Associate of Arts - BUSINESS COMMUNICATIONS
Westchester Community College
High School Diploma -
Gorton High School
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