Zowie Sifuentes
San Antonio,US
Summary
Achieved high levels of patient and resident satisfaction by applying my service industry knowledge and experience in a rehabilitation home. Driven to collaborate on optimizing shift performance. Elevated guest and residents experiences through proactive communication and engagement strategies.
Overview
5
5
years of professional experience
Work History
Waitress/ Hostess/ Barista
Crockett Tavern Museum
San Antonio, TX
02.2025 - Current
- Waitressing - Provided exceptional customer service, ensuring satisfaction and repeat patronage.
- Barista - Coordinated food and beverage orders, enhancing order accuracy and efficiency.
- Server Trainer - Trained new staff on menu offerings and service standards, fostering team competency.
- Hostess - Maintained cleanliness and organization of dining area, promoting a pleasant atmosphere.
Waitress/Hostess/Bartender/Delivery Driver
P.F. Chang's
San Antonio, US
05.2022 - 09.2024
- Waitressing - Serving guests, bussing tables, taking orders and entering in aloha system
- Hostess - Using Open table to assign servers, taking reservations and takeout orders over the phone, preparing tables for parties and celebrations
- Bartender - Clean, restock and prep bar, serve guests while making drinks for servers, inventory for liquor and beer
- Delivery Driver - package orders for guests, driving to destinations and handing food over to guests
Waitress
Olive Garden Italian Restaurant
San Antonio, US
08.2021 - 01.2022
- Waitressing - Serving guests, bussing tables, taking orders, serving alcohol, managing multiple tables at once
Barista/Cashier
Starbucks
San Antonio, US
02.2021 - 08.2021
- Cashier - Ringing drink and food orders, cash transactions
- Barista - Making drinks to store recipes, clean and prep drink bar
- Inventory for drink ingredients
Education
CNA certification -
St Philip's College
San Antonio, TX12.2025
High School - undefined
East Central High School
San Antonio, TX05.2021
Skills
- Utilized strong communication skills to enhance team interactions and ensure clarity in project objectives
- Enhanced team dynamics by fostering open communication and mutual support
- Executed management of concurrent tasks to enhance operational efficiency
- Utilized effective phone etiquette skills to foster positive communication and rapport with clients
- Facilitates essential personal care to enhance residents' and patients' well-being
- Obtained BLS and CPR certification to ensure preparedness for medical emergencies
Timeline
Waitress/ Hostess/ Barista
Crockett Tavern Museum
02.2025 - Current
Waitress/Hostess/Bartender/Delivery Driver
P.F. Chang's
05.2022 - 09.2024
Waitress
Olive Garden Italian Restaurant
08.2021 - 01.2022
Barista/Cashier
Starbucks
02.2021 - 08.2021
High School - undefined
East Central High School
CNA certification -
St Philip's College