Zoya Yielding
Madison,AL
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs, and problems.
Overview
1
1
year of professional experience
Work History
Retail Sales Associate
Cato Fashions
01.2023 - Current
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
- Increased sales revenue through effective product recommendations tailored to individual customers.
Sales Associate
Cricket Wireless
05.2023 - 12.2023
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Education
Associate of Applied Science - Psychology
Northwest-Shoals Community College - Muscle Shoals
Muscle Shoals, AL12.2024
High School Diploma -
Hackleburg School
Hackleburg, AL05.2022
Skills
Customer Service, Money Handling, Interpersonal and Written Communication, Conflict Resolution, Problem-Solving, Customer Assistance, Relationship Building, Regulatory Compliance, Product Recommendations, Sales Expertise, Independent Judgement, Retail Sales, Customer Needs Assessment, Transaction Processing, Dispute Mediation, Flexible Schedule, Teamwork and Collaboration, Active listening, Problem-solving abilities, Computer literacy, Reliability and punctuality, Self-motivation, Interpersonal skills, Multitasking capabilities, Positive attitude, Customer engagement, Goal-Driven, Honest and Dependable
Timeline
Sales Associate
Cricket Wireless
05.2023 - 12.2023
Retail Sales Associate
Cato Fashions
01.2023 - Current
Associate of Applied Science - Psychology
Northwest-Shoals Community College - Muscle Shoals
High School Diploma -
Hackleburg School
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