ZSALEI VALDEZ
Las Vegas
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking a proactive approach to identifying and addressing issues, with a focus on optimizing processes and supporting team objectives.
Overview
6
6
years of professional experience
Work History
Inventory Control Coordinator
Freeman
Las Vegas, NV
01.2024 - Current
- Monitored inventory levels to ensure optimal stock availability and prevent shortages.
- Analyzed discrepancies in stock counts, identifying root causes and proposing corrective actions.
- Developed strong relationships with vendors, negotiating favorable terms for product returns or replacements when necessary.
- Facilitated cross-departmental communication, ensuring timely delivery of products to customers.
- Resolved inventory discrepancies by investigating variances and working closely with other departments for accurate recordkeeping.
Install/Service Coordinator
CoinCloud
Las Vegas, NV
05.2022 - 06.2023
- Initiated contact with appropriate service providers to request referrals and followed up to confirm appointments.
- Maintained accurate notes and records regarding techs that have been dispatched to service machine.
- Developed positive working relationships with third part vendors such as TeamWorldWide, Bibbeo, Deployment Logics, and Survey Studios.
- Handled projects such as Installations, Relocations, Swaps, and Removals.
- Consulted with outside parties to resolve discrepancies and create expert solutions.
- Ordered necessary equipment to fix machines.
- Documented all changes and actions in computer-based tracking system.
Customer Service Representative
Coin Cloud
02.2022 - 05.2022
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Investigated and resolved customer inquiries and complaints quickly.
- Exhibited high energy and professionalism when dealing with clients and staff.
Data Entry Specialist
CoinCloud
Las Vegas, NV
12.2021 - 02.2022
- Compiled data and reviewed information for accuracy prior to input.
- Completed data entry tasks with accuracy and efficiency.
- Corrected data entry errors to prevent later issues such as duplication or data degradation.
- Tracked and maintained records for Operations department.
- Managed scheduling, data entry and accuracy verification for large data projects.
- Located and corrected data entry errors and reported to management.
Hostess
Yardhouse
07.2021 - 12.2021
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Answered customer questions about hours, seating and menu information.
- Assigned patrons to tables suitable for needs and restaurant section rotation using a POS device.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Watched dining area staff to evaluate server loads and calculate accurate wait times.
Food Server
Vitality Bowls
09.2020 - 07.2021
- Performed food preparation responsibilities to meet franchise standards for quantities, speed and packaging.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Reduced customer wait times by quickly operating customer window and sales register.
- Operated cash register for cash, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Education
High School Diploma -
Desert Oasis High School
Las Vegas, NV06.2021
Skills
- POS Systems and Ordering Platforms
- Multitasking and Prioritization
- Inbound and Outbound Calling
- Cash Handling
- Payment Processing
- Inventory optimization
- Upbeat and Positive Personality
- Reliable and Punctual
- Customer Service
- POS Systems and Ordering Platforms
- Multitasking and Prioritization
Timeline
Inventory Control Coordinator
Freeman
01.2024 - Current
Install/Service Coordinator
CoinCloud
05.2022 - 06.2023
Customer Service Representative
Coin Cloud
02.2022 - 05.2022
Data Entry Specialist
CoinCloud
12.2021 - 02.2022
Hostess
Yardhouse
07.2021 - 12.2021
Food Server
Vitality Bowls
09.2020 - 07.2021
High School Diploma -
Desert Oasis High School