Zsolt Nagy
Palm Beach Gardens,FL
Summary
Experienced with creating unique and appealing cocktails tailored to customer preferences. Utilizes efficient workflow management to maintain smooth operations during peak hours. Knowledge of inventory control and managing supplies to ensure well-stocked bar.
Professional hospitality expert with proven skills in mixing and serving beverages, managing bar inventory, and ensuring customer satisfaction. Strong focus on team collaboration, adaptability, and achieving high-quality results. Skilled in providing exceptional service, handling high-pressure situations, and maintaining clean and organized workspace. Known for reliability, flexibility, and creating positive experiences for patrons.
Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Bartender
Mirasol Country Club
10.2024 - Current
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
- Contributed to event success, planning beverage menus and efficiently serving large groups.
- Maintained extensive knowledge of cocktail recipes and preparation techniques, ensuring high-quality beverage menu.
- Trained new staff on bar procedures, cocktail recipes, and customer service standards, ensuring consistent service quality.
- Managed inventory to prevent shortages, conducting weekly stock checks and placing timely orders.
Bartender
Sea Island Resort
05.2024 - 10.2024
- Collaborated with kitchen staff to create harmonious pairings between beverages and menu offerings, boosting overall dining experience.
- Implemented best practices for cleanliness and safety in bar operations, ensuring adherence to health regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Bartender
Mirasol Country Club
10.2023 - 05.2024
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
Bartender/Server
The Everglades Club
10.2021 - 06.2023
Hospitality Supervisor
Caring Homes Group LTD
03.2019 - 07.2021
Logistics coordinator
Repex Trans Srl
04.2011 - 01.2019
Policeman
Border Police Romania
09.2005 - 03.2011
Bartender
Atlantic Restaurant
02.2002 - 05.2003
- Crafted and served innovative cocktails, enhancing guest satisfaction through unique flavor profiles.
- Managed bar inventory, ensuring compliance with stock levels and minimizing waste through efficient ordering processes.
- Trained and mentored junior bartenders, fostering skill development and maintaining high service standards.
- Developed drink specials based on seasonal ingredients, driving customer engagement and increasing repeat visits.
Education
University of Northumbria London
London University degree - Marketing
University of Oradea Faculty of Economic Science
Oradea, Romania01.2018
Skills
- Microsoft Office proficiency
- Customer service excellence
- Team collaboration
- Patience and tolerance
- Hygiene standards
- Alcohol awareness
Certification
- Driving Licence: A
- Driving Licence: B
LANGUAGE SKILLS
Mother tongue(s): Romanian | Hungarian
Other language(s): English
LISTENING C1 READING C1 WRITING C1
SPOKEN PRODUCTION C1 SPOKEN INTERACTION C1
HOBBIES AND INTERESTS
Sports - swimming, cycling, Traveling, Cooking, Fishing
CUST
Levels: A1 and A2: Basic user; B1 and B2: Independent user; C1 and C2: Proficient user
Timeline
Bartender
Mirasol Country Club
10.2024 - Current
Bartender
Sea Island Resort
05.2024 - 10.2024
Bartender
Mirasol Country Club
10.2023 - 05.2024
Bartender/Server
The Everglades Club
10.2021 - 06.2023
Hospitality Supervisor
Caring Homes Group LTD
03.2019 - 07.2021
Logistics coordinator
Repex Trans Srl
04.2011 - 01.2019
Policeman
Border Police Romania
09.2005 - 03.2011
Bartender
Atlantic Restaurant
02.2002 - 05.2003
University degree - Marketing
University of Oradea Faculty of Economic Science
University of Northumbria London