Professional Summary
Overview
Work History
Education
Skills
Certification
Timeline

Zsuzsanna Erdi

Kalamazoo In Bloom
Kalamazoo,USA
1
Certification
11
years of professional experience

Sales and office assistant supports customer purchases through product selection, sizing, and styling guidance. Delivers accurate information on products, prices, and services while building repeat business through friendly service and needs-based recommendations. Strengthens team performance by maintaining professional communication with customers, peers, and management.

Work History

Gardener

2 Months
Kalamazoo In Bloom | 05.2026 - 07.2026

Transformed Kalamazoo Portage Public Park with successful flower planting, weeding, and watering efforts that improved visual appeal. Achieved vibrant park conditions through diligent deadheading and fertilizing practices on a routine basis.

Sales Ass internet

2 Months
Maple Hill Auto Group | 03.2025 - 05.2025
  • Greeted customers and provided exceptional customer service
  • Assisted customers with product selection, sizing and styling
  • Provided accurate information about products, prices and services
  • Built relationships with customers to encourage repeat business
  • Helped customers find specific products, answered questions and offered product advice
  • Engaged customers in friendly, professional dialogue to determine needs
  • Built and maintained relationships with peers and upper management to drive team success

Sales Associate

2 Months
V&A Bootery | 04.2023 - 06.2023

KPS Sub Secretary

3 Months
03.2022 - 06.2022

Instructor

8 Months
University of Michigan Yoga | 07.2019 - 03.2020
  • Provided individualized yoga instruction to clients of all ages and skill levels
  • Developed a variety of classes based on the needs of the participants
  • Created an atmosphere conducive to learning and relaxation through verbal cues and music selection
  • Assisted students with proper alignment in poses, breathing techniques, and modifications as needed

Sales Associate

4 Months
Mix Studio | 09.2019 - 01.2020
  • Greeted customers and provided them with merchandise information in an effort to sell goods
  • Provided exceptional customer service in an effort to obtain repeat clientele
  • Assisted with customer returns / refunds
  • Ensured organization and cleanliness of store
  • Provided registry count

Kalamazoo College Student Yoga Instructor

3 Years 6 Months
Physical Education Department | 08.2015 - 02.2019
  • Provided individualized yoga instruction to clients of all ages and skill levels

Education

Graduate Degree - Arts Administration, Theatre Arts, Arts Administration, Communication and Media Arts, and Management

Eastern Michigan University | 12-2011

Bachelor of Arts - Communication, Film, and Media Studies

Western Michigan University | 12-2007

Skills

Excellent spoken and written English
Product sales
Customer needs assessment
Upselling
Customer relationship building
Cash handling
Inventory control
Point of sale systems
Visual merchandising
Team supervision
Cash register reconciliation
Store opening & closing procedures

Certification

200 Hour Yoga Certificate; Yoga Alliance; Intentional Yoga: 09/2014 – 11/2014

Timeline

Gardener

Kalamazoo In Bloom
05.2026 - 07.2026Read More

Sales Ass internet

Maple Hill Auto Group
03.2025 - 05.2025Read More

Sales Associate

V&A Bootery
04.2023 - 06.2023Read More

KPS Sub Secretary

03.2022 - 06.2022Read More

Sales Associate

Mix Studio
09.2019 - 01.2020Read More

Instructor

University of Michigan Yoga
07.2019 - 03.2020Read More

Kalamazoo College Student Yoga Instructor

Physical Education Department
08.2015 - 02.2019Read More

Western Michigan University

Bachelor of Arts from Communication, Film, and Media Studies
Read More

Eastern Michigan University

Graduate Degree from Arts Administration, Theatre Arts, Arts Administration, Communication and Media Arts, and Management
Read More
Zsuzsanna Erdi