Zuelema Valenzuela
Modesto,CA
Summary
I am looking for an opportunity of growth. I am a Spanish/English speaking Medical Assistant professional with over 14 years experience in Diabetes and Pregnancy Specialty and 5 years experiance in Pediatrics / Family Medicine. I also gained experience in a multi- clinic setting that consisted of: General and Plastic Surgery, Urology, Neurology, Burn Clinic, Breast Clinic and Family Practice before being employed at Maternal Fetal Medicine. I am enthusiastic and have excellent people skills and dedicated work ethics. My background history consists of front and back office, referrals, scheduling, translation, Diabetes Diet Instruction and glucometer teaching. Other responsibilities include Immunization administration and documentation.
Efficient Medical Assistant with solid foundation in providing clinical and administrative support in healthcare settings. Proven ability to assist in patient care, manage medical records, and support office operations. Demonstrated skill in patient communication and multitasking in fast-paced environments.
Overview
22
22
years of professional experience
Work History
Medical Assistant
Stanislaus County Health Services Agency
Modesto, CA
02.2020 - Current
- Assisted healthcare providers with patient exams and procedures, ensuring efficient workflow.
- Managed electronic medical records, maintaining accuracy and confidentiality of patient information.
- Scheduled appointments and coordinated patient follow-ups to enhance care continuity.
- Educated patients on treatment plans, medications, and preventative health measures.
- Administered vaccinations and medications according to established protocols, ensuring patient safety and compliance.
- Assisted in patient examinations and procedures, providing support to physicians and enhancing patient experience.
- Coordinated appointment scheduling and follow-ups, optimizing clinic workflow and reducing wait times.
- Documented patient histories accurately in electronic health records, improving data accuracy and accessibility.
- Educated patients and families on treatment plans and preventive care, fostering informed health decisions.
- Managed inventory of medical supplies, ensuring availability for efficient daily operations without interruptions.
- Administered vaccinations and medications for timely delivery of essential treatments.
- Coordinated referrals to specialists, facilitating seamless continuity of care for patients in need of additional services.
- Increased patient satisfaction by providing compassionate and efficient pediatric care.
- Enhanced teamwork by providing support to colleagues during busy periods or staff shortages.
- Enhanced patient care by assisting in routine physical examinations for children, ensuring comfort and safety throughout process.
Medical Assistant
Santa Clara Valley Medical Center
San Jose, CA
01.2005 - Current
- Performed a wide range of clerical tasks, including imaging, transcription and verifying work
- Identified operational improvements to drive efficiency and quality of care
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment
- Kept facility stocked with necessary supplies, equipment and instruments
- Scheduled appointments for patients via phone and in person
- Resolved and clarified issues with patient medications and collaborated with local pharmacies
- Experienced in front and back offices, controlling patient flow, collecting payments and assisting in delivery of quality healthcare
- Assisted physicians by preparing patients for procedures, including but not limited to EKGs, phlebotomy, glucose testing, pap smears and OB checks
- Cleaned, restocked and prepared exam rooms and medical equipment
- Trained patients on how to properly operate medical equipment
- Coordinated services with medical and office staff to ensure patient satisfaction, engagement and compassionate care
- Completed clinical documentation in accordance with agency guidelines
- Prepared patients for examinations, taking vital signs and updating medical histories
- Assisted with technical treatments and entered information in patient records and charts
- Cleaned and disinfected chairs and equipment according to facility policy
- Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary
- Educated patients about medications, procedures and physician's instructions
- Performed front desk duties, including answering phones, scheduling appointments, greeting patients and ordering supplies
- Acted as a liaison between physician and patient
Medical Assistant
Dr. Juan Posada Family Practice
San Jose, CA
09.2003 - 12.2004
- Collaborated with interdisciplinary teams to optimize patient care strategies and outcomes.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Education
Medical Assisting - Medical Assisting
Bryman College
San Jose, CA01.2004
GED - undefined
San Jose Adult Education
San Jose, CA01.2001
Skills
- Medical Assistant
- Electronic Medical Record Entry
- Employee Training
- Communicating with patients and families (English/Spanish)
- Passionate in patient care and patient education and making a difference in the lives of the patient
- People person, friendly, outgoing and responsible
- Open, focused, and ready to thrive
- Certified in Basic Life Support (BLS)
- Inventory and supply management
- Adaptable
- Customer service
- Direct patient care
- Reliable team player
- Compassionate caregiver
Timeline
Medical Assistant
Stanislaus County Health Services Agency
02.2020 - Current
Medical Assistant
Santa Clara Valley Medical Center
01.2005 - Current
Medical Assistant
Dr. Juan Posada Family Practice
09.2003 - 12.2004
GED - undefined
San Jose Adult Education
Medical Assisting - Medical Assisting
Bryman College