Zues Meneses
Corona
Summary
Dynamic and results-oriented professional with a proven track record at Holiday Inn Hotel, excelling in guest service excellence and optimizing operational efficiencies. Leveraged initiative-taking and cross-functional skills to enhance guest satisfaction and streamline Amazon FBA sales processes. Demonstrated reliability in managing inventory and boosting sales through targeted marketing strategies, significantly contributing to workplace positivity and customer satisfaction.
Overview
5
5
years of professional experience
Work History
Houseman
Holiday Inn Hotel
05.2023 - 02.2025
- Disposed of trash and recyclables each day to avoid waste buildup.
- Reported found guest articles and merchandise damage to managers on duty.
- Assisted in inventory management through timely restocking of housekeeping supplies and linens as needed.
- Gathered linen supplies and organized linen closets for prompt room restocking.
- Enhanced guest satisfaction by maintaining clean and organized public areas, including lobbies and hallways.
- Delivered exceptional customer service through friendly interactions with guests while addressing their needs or concerns promptly.
- Supported a positive work culture within the housekeeping department by actively participating in team meetings and offering constructive feedback when appropriate.
Amazon FBA Seller
Amazon
09.2019 - 11.2020
- Streamlined order fulfillment process, reducing shipping times and ensuring timely deliveries for customers.
- Conducted thorough product research to identify profitable niches in the marketplace, resulting in successful product launches.
- Increased product sales by optimizing Amazon listings with keyword research and market analysis.
- Monitored account health to maintain good standing with Amazon, leading to improved seller metrics.
- Developed a comprehensive understanding of Amazon''s guidelines, policies, and best practices to ensure compliance within the marketplace ecosystem.
- Enhanced Amazon store''s visibility through targeted advertising campaigns and sponsored products.
Education
High School Diploma -
Bushwick Campus
Brooklyn, NY06.2019
Skills
- Initiative-taking
- Reliability and punctuality
- Cleaning techniques
- Guest room cleaning
- Cross-functional skills
- Personal grooming
- Guest service excellence
- Floor polishing
- Laundry
- Maintenance reporting
Languages
Spanish
Limited Working
English
Native or Bilingual
Timeline
Houseman
Holiday Inn Hotel
05.2023 - 02.2025
Amazon FBA Seller
Amazon
09.2019 - 11.2020
High School Diploma -
Bushwick Campus
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