ZUHAL KADYR
Staten Island,NY
Summary
Dedicated healthcare and administrative professional with experience in case management, payroll, billing, and client support within healthcare and social service environments. Skilled in care coordination, member outreach, assessments, documentation, and collaboration with providers and families. Strong background in payroll processing, compliance, and healthcare operations. Organized, detail-oriented, multilingual, and experienced working in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Case Manager
JEMCare
New York, NY
02.2026 - Current
- Conduct outreach and coordinate care for children and families
- Complete assessments, crisis plans, referrals, and service planning
- Assist members with healthcare, behavioral health, educational, and community resources
- Coordinate appointments and follow up with providers and caregivers
- Maintain detailed documentation, case notes, and communication logs
- Collaborate with multidisciplinary teams to ensure continuity of care
- Support families with Medicaid-related services and referrals
- Conduct telehealth and in-person member visits
- Certified in CANS 0–5, CANS 6–21, and RELIAS training programs
Payroll & Billing Specialist
Shohdara Inc
Staten Island, NY
02.2025 - Current
- Process payroll for truck drivers and transportation staff
- Manage invoicing, billing, payment tracking, and reconciliations
- Resolve payroll and billing discrepancies in a timely manner
- Maintain payroll records and ensure compliance with company procedures
- Prepare reports and assist with administrative operations
Payroll Associate (Contract)
Abacus Group / Uncommon Schools
New York, NY
09.2025 - 10.2025
- Processed payroll and generated payroll reports
- Managed salary updates and pension certifications
- Entered payroll adjustments and back pay in Workday
- Assisted with payroll compliance and employee records
Payroll & Billing Specialist
Novel Home Health Care Services
Brooklyn, NY
03.2023 - 01.2025
- Processed payroll using ADP and HHAeXchange
- Managed healthcare billing, invoicing, and payment tracking
- Reconciled accounts and resolved billing discrepancies
- Maintained accurate employee and payroll records
- Ensured timely payroll processing and compliance
Education
Bachelor of Science - Financial Services Marketing Operations
Technology University of Tajikistan
01-2012
Certificate - Social Psychology
Aga Khan Humanity Program
01-2012
Skills
- Case Management & Healthcare
- Care Coordination
- Member Outreach & Engagement
- Crisis Plan Development
- CANS Assessments
- Referral Management
- Appointment Coordination
- Documentation & Case Notes
- Community Resource Navigation
- Medicaid & Insurance Assistance
- Telehealth Coordination
- HIPAA Compliance
- Caregiver Support
- Service Planning
- Administrative & Technical
- ADP Workforce Now
- Workday
- HHAeXchange
- Foothold Technology
- Microsoft Office Suite
- Google Workspace
- Payroll Processing
- Billing & Invoicing
- Data Entry & Reporting
- Scheduling Systems
LANGUAGES
English
Russian
Tajik
Persian
Shughni
Timeline
Case Manager
JEMCare
02.2026 - Current
Payroll Associate (Contract)
Abacus Group / Uncommon Schools
09.2025 - 10.2025
Payroll & Billing Specialist
Shohdara Inc
02.2025 - Current
Payroll & Billing Specialist
Novel Home Health Care Services
03.2023 - 01.2025
Certificate - Social Psychology
Aga Khan Humanity Program
Bachelor of Science - Financial Services Marketing Operations
Technology University of Tajikistan