Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Zulaiha Owusu

Landover,MD

Summary

Adept at vital signs monitoring and providing emotional support, I significantly enhanced patient satisfaction at Habiba through compassionate care and efficient problem-solving. My expertise in HIPAA compliance and patient advocacy, coupled with a proven track record in reducing hospital readmission rates, positions me as a valuable asset to any healthcare team.

Overview

2
2
years of professional experience
1
1
Certification

Work History

HHA

Friend’s Aunt
08.2023 - 04.2024
  • Monitored vital signs regularly, promptly reporting any abnormalities or concerns to supervising medical professionals.
  • Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
  • Communicated regularly with clients' families to provide updates on health and wellbeing.
  • Assisted clients with living independently through skill-building and mentoring in areas such as housekeeping adaptations and preparation of healthy meals.
  • Facilitated communication between patients, families, and healthcare providers by serving as a reliable source of information about the client''s progress and needs.
  • Maintained a clean and safe living environment for patients, reducing the risk of accidents or infections.
  • Streamlined daily routines for clients with limited mobility by implementing efficient strategies customized to their specific abilities.
  • Assisted patients with personal hygiene tasks such as bathing, grooming, and dressing, promoting dignity and selfconfidence.
  • Assisted disabled clients to support independence and well-being.
  • Provided transportation and appointments management.
  • Monitored client health by performing routine pulse, temperature and blood pressure checks.
  • Transported clients for medical and personal outings.
  • Utilized universal precautions and infection control principles in all aspects of care.
  • Transported patients safely to appointments, errands, or social outings, ensuring timely arrival and an enjoyable experience.
  • Reduced hospital readmission rates by closely monitoring patients'' conditions at home and responding quickly to potential issues.
  • Managed accurate medical records for each patient, maintaining confidentiality while providing essential information for healthcare providers.
  • Provided emotional support to patients and their families during difficult times, fostering strong relationships and trust.
  • Increased patient satisfaction levels by consistently going above-and-beyond in providing exceptional care tailored to individual preferences.
  • Improved patient comfort by providing compassionate and attentive care in various daily activities.
  • Boosted patient morale with a positive attitude, effective communication, and active listening skills to address concerns and validate emotions.
  • Completed entries in log books, journals, and care plans to accurately document and report patient progress.
  • Provided mobility assistance such as walking and regular exercising.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Improved patients' comfort with massage and application of topical treatments.

HHA

Grandmother
07.2022 - 03.2023
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
  • Documented patient information and care activities in electronic health record.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.

Education

GED - GED

The State of New Jersey
New Jersey
08.2023

Skills

  • Time management
  • Patient care
  • Vital signs monitoring
  • Compassion and empathy
  • Bathing assistance
  • Attention to detail
  • HIPAA compliance
  • Feeding assistance
  • Basic life support
  • Dressing assistance
  • Maintaining confidentiality
  • End-of-life care
  • Compassionate communication
  • Patient transfers
  • Emotional support
  • Complex Problem-solving
  • Emergency response
  • Clinical documentation
  • Medication administration
  • Wound care
  • Problem-solving
  • Multitasking and organization
  • Critical thinking
  • Team collaboration
  • Active listening
  • Flexibility and adaptability
  • Conflict resolution
  • Patient advocacy
  • Physical stamina

Certification

CNA and GNA

Timeline

HHA

Friend’s Aunt
08.2023 - 04.2024

HHA

Grandmother
07.2022 - 03.2023

GED - GED

The State of New Jersey

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Zulaiha Owusu