Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Zulaykhah Aileru

Summary

Results-driven and versatile executive with a proven track record in the information technology and security industry. Offering a unique blend of strategic leadership as a Chief Operations Officer (COO) and analytical expertise as a Senior Business Analyst. Demonstrated success in driving multimillion-dollar projects, fostering government-private sector partnerships, software development life cycle and optimizing operational efficiency.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Sr Business Analyst

Secure Gates Limited
01.2023 - Current
  • Lead process engineering initiatives to streamline business operations, resulting in a 25% reduction in operational costs.
  • Utilize Jira to document user stories, manage and track project progress. On one of the projects, this resulted in a 20% increase in project completion rate.
  • Developed detailed business requirements functional specifications and create a prioritized product backlog resulting in a successful implementation of a new CRM system.
  • Collaborate with cross-functional teams to identify and solve business problems, resulting in a 30% increase in customer satisfaction.
  • Provided training and support to end-users, resulting in a 90% adoption rate of new systems and processes.
  • Lead agile development projects, utilizing Scrum and Kanban methodologies, resulting in on-time and under budget project delivery.
  • Developed and implemented testing strategies to ensure system functionality and quality, resulting in a 99% system uptime.
  • Developed a product roadmap that is driving a 10% increase in product revenue within 6 months.
  • Create and implemented a strategy for user feedback loop which is delivering higher customer satisfaction and resulting in increased retention.
  • Work with design and engineering teams to create the best user experience, leading to a 20% increase in app downloads.
  • Utilize Visio to create process flow diagrams, data flow diagrams, and system diagrams to support project development and implementation.

Chief Operations Officer and Business Analyst

EPAIL
09.2017 - 12.2022
  • Oversaw day-to-day operations, driving efficiency improvements and ensuring alignment with strategic objectives.
  • Led cross-functional teams, fostering collaboration to enhance overall organizational performance.
  • Developed and executed business strategies, resulting in a 40%% increase in overall productivity.
  • Collaborated with stakeholders to gather and document business requirements, ensuring alignment with organizational goals.
  • Developed and maintained detailed project plans, ensuring timely delivery of critical milestones.
  • Provided actionable insights through data visualization and reporting, aiding in strategic decision-making.

Operations Manager

Ailos Nig LTD
08.2016 - 07.2017
  • Daily reconciliation and filing of financial report provided by services stations against banking entry statements, the reconciliations was aimed at identifying discrepancies between reported sales record against end of day accounting statements. My role also involved resolutions of any identified discrepancies and escalating, as necessary.
  • Participating in filing of organizational report on case-by-case assessment to the appropriate authorities
  • Provided analyst support to the commercial manager by providing daily summaries on regional sales metrics and week on week KPI metrics for sales, accounting breaks resolution and customer onboarding.

Project Lead

Key 2 Advance
01.2015 - 08.2016


  • Developed strategies to identify types of jobs according to skills and qualifications. Identified and interviewed representatives of specific professions in Brussels job market.
  • Developed guide for over 200 individuals seeking employment/internship in Brussels job market.
  • Streamlined project management processes by implementing Agile methodologies and improving team communication.
  • Reduced project completion timeframes through strategic resource allocation and efficient task delegation.

Education

LL.M - International Law With International Relations

University of Kent, Canterbury
United Kingdom
11.2016

Bachelor of Arts - History And International Relations

Al-Hikmah University
Nigeria
10.2014

Skills

  • Strategic Leadership
  • Operational Oversight
  • Agile / Waterfall / Scrum
  • Basic SQL
  • Process Optimization
  • Stakeholder Engagement
  • Project Management
  • Public-Private Partnerships
  • Contract Negotiation
  • Strong Communication
  • Multitasking
  • MS Suite
  • SDLC Navigation
  • JIRA-Confluence

Certification

  • International Scrum Institute - Scrum Master.
  • ASIS International - Physical Security Professional.
  • ASIS International- Certified Protection Professional.
  • British Council- Ideas for a better world: Leading change through policy making.
  • New Horizon-Project Management Training.

Timeline

Sr Business Analyst

Secure Gates Limited
01.2023 - Current

Chief Operations Officer and Business Analyst

EPAIL
09.2017 - 12.2022

Operations Manager

Ailos Nig LTD
08.2016 - 07.2017

Project Lead

Key 2 Advance
01.2015 - 08.2016

LL.M - International Law With International Relations

University of Kent, Canterbury

Bachelor of Arts - History And International Relations

Al-Hikmah University

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Zulaykhah Aileru