Zuleika Zambrana
Middletown
Summary
Accomplished Nail Technician with a proven track record at Valentino Nails, enhancing customer loyalty through exceptional service and advanced nail art techniques. Skilled in sanitation procedures and customer support, I excel in creating positive experiences. Fluent bilingualism fosters inclusive client relationships, contributing to a notable increase in client satisfaction.
Overview
8
8
years of professional experience
Work History
Nail Technician
Valentino Nails
2024.01 - 2024.03
- Established strong client relationships through exceptional customer service and communication skills.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
Nail Technician
Nail Bar and Beauty Lounge
2023.10 - 2023.12
- Established strong client relationships through exceptional customer service and communication skills.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
- Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
Crew Member
Dunkin' Brands
2018.01 - 2019.11
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Private Nanny
Babysitting Service
2019.03 - 2019.08
- Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
- Played games, worked on puzzles, and read books to young children.
- Prepared healthy, age-appropriate snacks and meals.
- Built positive and nurturing environments to support child social and emotional growth.
Birthday Party Host
Chuck E Cheese's
2016.09 - 2018.07
- Enhanced guest experiences by organizing and executing engaging birthday party activities.
- Maintained high standards of cleanliness and safety within the party area, contributing to positive client reviews and recommendations.
Education
High School Diploma -
James Hillhouse High School
New Haven, CT06.2018
Skills
- Customer Service
- Nail Extensions
- Time Management
- Nail art techniques
- Acrylic nails
- Sanitation Procedures
- Appointment management
- Team Collaboration
- Payment Processing
- Fluent Bilingualism
- [Language] translation
- Customer Support
- Call Management
Languages
Spanish
Native or Bilingual
Timeline
Nail Technician
Valentino Nails
2024.01 - 2024.03
Nail Technician
Nail Bar and Beauty Lounge
2023.10 - 2023.12
Private Nanny
Babysitting Service
2019.03 - 2019.08
Crew Member
Dunkin' Brands
2018.01 - 2019.11
Birthday Party Host
Chuck E Cheese's
2016.09 - 2018.07
High School Diploma -
James Hillhouse High School
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