Zulema Sanchez
Pico Rivera,CA
Summary
Seeking a challenging position in the field of, Receptionist and Patient Services Advocate with opportunity to maintain and secure a career where i can utilize my skill that i have learned through experience and education. With opportunities for professional growth and, Advancement within a company.
Overview
7
7
years of professional experience
Work History
Patient Service Advocate
Los Angeles Orthopedic Surgery Specialist
Glendale, CA
08.2023 - Current
- Registered patients by completing face-to-face interviews to obtain demographic, insurance, and medical information.
- Verified demographics and insurance information to register patients in computer system.
- Kept patient appointments on schedule by notifying providers of patients' arrival and reviewing service delivery compared to schedule.
- Managed administrative tasks such as filing paperwork, scheduling appointments, and preparing documents for review.
- Explained various admission forms and policies, acquiring signatures for consent.
- Processed insurance verifications and authorizations to ensure coverage of services.
Receptionist
Orthopaedic Surgery Specialists (Oss) Burbank
Burbank, CA
06.2018 - 05.2023
- Scheduled and confirmed appointments
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
- Developed and maintained a filing system for essential documents, improving office organization.
Education
Salazar High School
Pico Rivera, CA06-2005
Skills
- Patient registration
- Appointment scheduling
- Customer service
- Multitasking
- Registration and scheduling
- Bilingual
- Answering phones
- Faxing
- General Office Skills
Timeline
Patient Service Advocate
Los Angeles Orthopedic Surgery Specialist
08.2023 - Current
Receptionist
Orthopaedic Surgery Specialists (Oss) Burbank
06.2018 - 05.2023
Salazar High School