Zulema Briseno Hernandez
Parlier,CA
Summary
Dedicated Program Administrator Assistant at Social Vocational Services, with strong expertise in document management, and a proven track record of enhancing office efficiency. Proficient in billing procedures and customer service, with a consistent ability to maintain a positive attitude while multitasking and solving problems to meet team goals. Bilingual and committed to excellence in all aspects of administrative support.
Overview
17
17
years of professional experience
Work History
Program Administrator Assistance
Social Vocational Services
Reedley, CA
03.2019 - Current
- Billing, filing documents, answering phone calls, and taking attendance.
- Focus on maintaining a positive attitude.
- Pitched in to help with office tasks during busy periods and staff absences.
- Organized and maintained documents, files and records.
- Updated and maintained with current information.
- Managed busy calendar for executive team, planning and preparing meetings and communications.
Supervisor
Jack in the Box
Reedley, CA
02.2008 - 07.2018
- Managed inventory levels and placed orders to ensure product availability and minimize waste.
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Operated cash registers and balanced cash drawers to ensure accuracy in transactions.
- Conducted regular team meetings to communicate targets, updates, and gather feedback.
- Educated customers about offerings, promotions and pricing to boost sales.
- Trained new employees on company policies, operational procedures, and customer service standards.
Education
High School Diploma -
Sanger High School
Sanger, CA06-2004
Skills
- Document management
- Billing procedures
- Office administration
- Data entry
- File organization
- Customer service
- Positive attitude
- Document review
- Set goals
- Multitasking capacity
- Creative thinking
- Bilingual (read and write)
- Problem-solving abilities
Timeline
Program Administrator Assistance
Social Vocational Services
03.2019 - Current
Supervisor
Jack in the Box
02.2008 - 07.2018
High School Diploma -
Sanger High School
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