Summary
Overview
Work History
Education
Skills
Timeline
Generic

Zuleyka Pereira

Https://www.linkedin.com/in/zuleyka-pereira/

Summary

Marketing graduate with expertise in data analytics and customer service. Proven ability to develop and implement effective marketing strategies while analyzing data to drive insights. Demonstrated success in enhancing customer satisfaction and managing multiple tasks in high-pressure environments. Committed to ongoing professional development and skill enhancement.

Overview

8
8
years of professional experience

Work History

Waitress

Molto Wine Bar
08.2024 - Current
  • Deliver exceptional customer service, ensuring a personalized dining experience.
  • Collaborate with a diverse team, refining teamwork and interpersonal skills that are crucial for cross-functional marketing roles.

Math Interventionist

J.C Mead Elementary School
10.2023 - 04.2025
  • Used data-driven decision-making to assess student progress, showcasing analytical skills relevant to marketing analytics and performance tracking.
  • Communicated complex concepts in a clear and relatable way, honing skills in audience engagement, messaging clarity, and persuasion.

Bank Teller

Sikorsky Credit Union
06.2024 - 08.2024
  • Delivered exceptional customer service while ensuring privacy and confidentiality.
  • Fostered a welcoming atmosphere to enhance customer experience.

Shift Supervisor

Starbucks
03.2018 - 08.2022
  • Executed efficient order completion and customer interactions in high-pressure environment at busiest Starbucks in district
  • Coached and mentored future baristas, enhancing team performance and skills.

Marketing Intern

Open Door Tea
05.2022 - 07.2022
  • Executed promotional advertising strategies, boosting brand awareness significantly.
  • Managed updates to company website and Shopify, ensuring accurate reflection of products and promotions.
  • Designed compelling advertisements on Canva for flyers and social media posts.

Digital Marketing Assistant

Vibra Urbana
02.2021 - 12.2021
  • Developed and executed social media campaigns to enhance brand visibility.
  • Analyzed website traffic and user engagement metrics to inform strategies.
  • Supported email marketing initiatives, improving customer outreach efficiency.

Education

Bachelor of Science - Business Administration, Marketing

Southern Connecticut State University
05.2023

Skills

  • Content/digital marketing
  • Strong interpersonal & communication skills
  • Client relationship management
  • Bilingual (Spanish)
  • Conflict Resolution
  • Collaborative teamwork
  • Data Analytics
  • Positive and adaptable attitude
  • Strong multitasker
  • Team collaboration
  • Customer service
  • Graphic design tools

Timeline

Waitress

Molto Wine Bar
08.2024 - Current

Bank Teller

Sikorsky Credit Union
06.2024 - 08.2024

Math Interventionist

J.C Mead Elementary School
10.2023 - 04.2025

Marketing Intern

Open Door Tea
05.2022 - 07.2022

Digital Marketing Assistant

Vibra Urbana
02.2021 - 12.2021

Shift Supervisor

Starbucks
03.2018 - 08.2022

Bachelor of Science - Business Administration, Marketing

Southern Connecticut State University

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