Zuleymi Estrada
Summary
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change. Bilingual.
Overview
1
1
Certification
2
2
years of post-secondary education
5
5
years of professional experience
Work History
Paraprofessional
Sioux City Community School District
Sioux City
10.2024 - Current
- Assisted students with disabilities in academic, behavioral, and social development.
- Provided one-on-one and small-group instructional support under the direction of the classroom teacher.
- Implemented Individualized Education Programs (IEPs) by supporting students with personalized learning goals.
- Assisted students with classroom assignments, homework, and educational activities.
- Monitored student behavior and encouraged positive social interactions.
- Helped students develop communication, organizational, and daily living skills.
- Assisted with classroom management to maintain a safe and productive learning environment.
- Documented student progress and communicated observations to teachers and special education staff.
- Supported students with mobility, personal care, and other physical needs when required.
- Collaborated with teachers, therapists, and school staff to meet students' educational needs.
- Adapted instructional materials and activities to accommodate diverse learning abilities.
- Built positive relationships with students while promoting confidence, independence, and inclusion.
Customer Service
Home Depot
Sioux City
12.2023 - 02.2024
- Assisted customers with questions about products, services, and store policies.
- Processed returns, exchanges, and refunds accurately.
- Operated cash registers and handled cash, credit, and debit transactions.
- Resolved customer concerns and provided solutions in a professional manner.
- Answered phone calls and directed customers to the appropriate departments.
- Assisted with online order pickups and special orders.
- Maintained a clean, organized, and welcoming customer service area.
- Collaborated with team members to ensure excellent customer service.
Front End Associate
Walmart
Sioux City
08.2021 - 09.2023
- Operated cash register and processed transactions efficiently and accurately.
- Stocked shelves and ensured product displays were visually appealing.
- Collaborated with team members to achieve daily operational goals.
- Trained new associates on store procedures and customer service techniques.
- Processed customer transactions and provided excellent customer service.
Education
Associate of Arts - Elementary Education
Western Iowa Tech Community College
Sioux City, IA 08.2024 - 07.2026
Skills
- Customer Service
- Bilingual
- Cash handling
- Problem solving
- Educational support
- Special education knowledge
- Effective communication
- Teacher assistance
- Student progress monitoring
- Team collaboration
- Computer skills
- Classroom technology
- Microsoft PowerPoint
- Money handling
Certification
Mandatory reporter
Timeline
Paraprofessional
Sioux City Community School District
10.2024 - Current
Associate of Arts - Elementary Education
Western Iowa Tech Community College
08.2024 - 07.2026
Customer Service
Home Depot
12.2023 - 02.2024
Front End Associate
Walmart
08.2021 - 09.2023