Summary
Overview
Work History
Education
Skills
Languages
Languages
Timeline
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Zuliana Burnett

Summary

Operations Specialist with expertise in coordinating and optimizing business operations. Analytical thinker skilled at identifying inefficiencies and implementing process improvements. Strategic planner and effective leader known for improving team productivity and operational excellence. Consistently streamlined processes to enhance organizational efficiency.

Overview

7
7
years of professional experience

Work History

Operations Specialist II

Just Tech, LLC
New York, United States
06.2021 - Current
  • Provided comprehensive assistance to employees with HR-related issues, such as payroll and benefits inquiries, by updating our HR and benefits systems.
  • Configured and updated data analytics, reporting, and dashboard platforms to provide finance and key performance indicator reports to colleagues.
  • Revamped financial payment processing systems to enhance efficiency and security.
  • Supported sales process by working on quotes, agreements, and converting signed contracts into internal agreements or projects.

Administrative Assistant

Sanctuary for Families
New York, N.Y
08.2018 - 06.2021
  • Collaborated with team members to coordinate bookkeeping activities in QuickBooks and Lawson software, including handling invoicing and accounts payable.
  • Prepared compelling presentations to boost business growth and profitability.
  • Managed the development and maintenance of spreadsheets and databases to track, analyze, and report on performance metrics.
  • Effectively managed office inventory for over 100 items by restocking supplies and placing timely purchase orders to ensure optimal stock levels.

Legal Intern

Brooklyn Legal Services Corp A
Brooklyn, N.Y
12.2017 - 07.2018
  • Communicated regularly with relevant parties to collect and oversee case data.
  • Organized and handled routine legal operations, specifically focusing on subpoena services, for a team of 10 attorneys in a bustling Brooklyn Law office.
  • Conducted thorough evaluations of legal documents and corrected any mistakes.
  • Collaborated with legal, sales, and management departments to foster seamless work processes.

Data Analyst Intern

National Society of Collegiate Scholars
Washington, DC
10.2017 - 12.2017
  • Efficiently performed validation of user-centric scenarios by conducting exhaustive execution of data extraction, loading and reconciliation on 15 varied system platforms.
  • Collated data on project constraints like assumptions, business impacts; analyzed risks and documented scope exclusions.
  • Coordinated analysis, design, and information flow for statistical data.
  • Ensured data integrity through cleaning, backing up and processing of extracted data.

Education

Bachelor of Arts - Economics

American University
DC, Washington

Skills

  • CSS Proficiency
  • Content Marketing
  • Data Access
  • Advanced Excel Skills
  • Workplace Organization
  • Calendar and Task Organization
  • Proficient in Word
  • Administrative Support
  • Proficient in Python
  • Data Analysis
  • SQL Proficiency
  • Operational Streamlining
  • Data Management Expertise
  • Human relations
  • Demonstrated Leadership Ability
  • Collaborative Communication Skills
  • Data Analysis Skills
  • Comprehensive Process Design

Languages

Spanish

Languages

Spanish
Professional

Timeline

Operations Specialist II

Just Tech, LLC
06.2021 - Current

Administrative Assistant

Sanctuary for Families
08.2018 - 06.2021

Legal Intern

Brooklyn Legal Services Corp A
12.2017 - 07.2018

Data Analyst Intern

National Society of Collegiate Scholars
10.2017 - 12.2017

Bachelor of Arts - Economics

American University

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Zuliana Burnett