Zully Greer
Tucson,AZ
Summary
Bilingual customer service with 10+ years of experience delivering exceptional guest care in fast-paced environments. Skilled in conflict resolution, scheduling, and ensuring seamless client experiences. CPR certified with a proven ability to handle high volume operations while maintaining a positive, professional demeanor.
Overview
16
16
years of professional experience
Work History
Managing Esthetician
The Lash Lounge
10.2009 - Current
- Enhanced client satisfaction by providing personalized skincare treatments and product recommendations.
- Demonstrated leadership by representing the spa professionally at industry events, networking with peers, and contributing to a positive image for the business.
- Deliver exceptional, personalized service to a diverse clientele, ensuring high satisfaction and repeat business.
- Oversee day-to-day operations, including scheduling, booking, and managing high client volumes.
- Handle payments, resolve client concerns, and maintain accurate records with attention to detail.
- Train and mentor new team members, fostering a culture of professionalism and efficiency.
- Maintain compliance with health and safety regulations.
Education
Trade - Esthetics
Artistic Beauty College
Tucson, AZ01-2001
Rincon High School
Tucson, AZ05-1997
Skills
- Bilingual in English and Spanish
- Sales and marketing experience
- Strong customer service skills
- Conflict resolution
- Team development
- Appointment scheduling
- Payment processing and pos systems
- Certified in CPR
Languages
English
Spanish
Timeline
Managing Esthetician
The Lash Lounge
10.2009 - Current
Trade - Esthetics
Artistic Beauty College
Rincon High School
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