Daniela Fernandez
Streamwood,IL
Summary
At Alejandra Prieto Salon, I elevated client satisfaction and streamlined operations, enhancing efficiency and compliance. My expertise in skin analysis and decision-making, coupled with a knack for sales, drove business growth. I excelled in scheduling, vendor negotiations, and team productivity, fostering long-lasting client relationships and a significant increase in repeat visits.
Overview
3
3
years of professional experience
Work History
Managing Esthetician
Alejandra Prieto Salon
2021.09 - Current
- Enhanced client satisfaction by providing personalized skincare treatments and product recommendations.
- Evaluated client feedback regularly to make necessary adjustments in treatment protocols or customer service approaches when needed.
- Implemented efficient booking processes to maximize appointment availability for clients while minimizing downtime for staff.
- Streamlined operational procedures resulting in improved efficiency within the spa environment.
- Ensured compliance with industry regulations, maintaining a clean and safe environment for both staff and clients.
- Established strong relationships with vendors, negotiating favorable terms on products and equipment purchases.
- Collaborated with management to develop new services based on emerging trends in esthetics.
- Maintained accurate financial records by tracking income/expenses while adhering to budgetary guidelines set forth by upper management.
- Managed inventory effectively, ensuring optimal stock levels and minimizing waste of products and supplies.
- Stayed up-to-date with industry advancements by attending conferences, workshops, and continuing education courses regularly.
- Delivered exceptional customer service to build long-lasting relationships with clients and increase repeat visits.
- Contributed to business growth by developing targeted marketing campaigns and promotional events.
- Analyzed skin condition and made appropriate product recommendations.
- Developed customized facial treatments for individual clients to address specific skin care needs.
- Performed waxing, body wrap application, and gentle exfoliation to improve overall skin condition.
- Provided clients with knowledge of all cosmetic services being provided.
- Educated guests on current promotions, events and services within store or salon.
- Boosted team productivity through effective scheduling, task delegation, and performance evaluations.
Education
Esthetician License - Cosmetology
Tricoci University of Beauty Culture
Glendale Heights, IL08.2022
High School Diploma -
Streamwood Highschool
Streamwood, IL05.2018
Skills
- Scheduling and Appointment Management
- Sales and marketing expertise
- Decision-making capabilities
- Skin Analysis Proficiency
Timeline
Managing Esthetician
Alejandra Prieto Salon
2021.09 - Current
Esthetician License - Cosmetology
Tricoci University of Beauty Culture
High School Diploma -
Streamwood Highschool
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