Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Zully Martinez

Orange,CA

Summary

Dedicated professional in hospitality and real estate with a strong focus on problem-solving and client communication. Proven ability to maintain composure in high-pressure situations while ensuring safety compliance. Expertise in anticipating guest needs and creating welcoming environments that enhance satisfaction and operational efficiency.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Real Estate Professional

Power Real Estate Group
01.2022 - Current
  • Resolved complex issues and secured $30,000 in credits, demonstrating problem-solving and advocacy skills.
  • Coordinated high-stakes timelines with situational awareness and composure under market pressure.
  • Established trust with diverse clients through clear communication and adherence to safety compliance.

Server

Sol Mexican Cocina
Irvine, CA
01.2022 - 01.2026
  • Delivered exceptional service in high-volume environment, enhancing guest satisfaction.
  • Anticipated guest needs and resolved concerns effectively, promoting a safe and welcoming atmosphere.
  • Maintained professionalism and resilience during peak hours, facilitating seamless operations.

Server

Tavern Kitchen & Bar
Newport Beach, CA
01.2022 - 01.2025
  • Crafted memorable experiences for passengers/guests, enhancing brand representation and customer satisfaction.
  • Handled payments with 100% accuracy while working independently without direct supervision.
  • Adapted to changing schedules and environments while ensuring strict adherence to sanitation protocols, maintaining a safe service environment.

Server

Oka Sushi
Fountain Hills, AZ
01.2021 - 01.2022
  • Delivered attentive service and premium hospitality, resulting in consistently high customer satisfaction.
  • Coordinated with crew members to maintain operational standards and facilitate timely service.
  • Utilized conflict resolution and de-escalation techniques to foster a safe, welcoming environment for guests.

Education

Allied Real Estate Broker License -

Allied Real Estate School
California
07-2022

High School Diploma -

Carmel High School
Carmel-by-the-Sea, CA
06-2020

Real Estate License -

Allied Real Estate
California

Skills

  • Crisis management
  • De-escalation skills
  • Emergency procedures
  • Safety compliance
  • Time management
  • Team collaboration
  • Adaptability
  • Cultural sensitivity
  • Needs anticipation
  • Premium hospitality
  • Food and beverage service
  • On-time departures

Certification

CPR/AED Certification, Current

Languages

English
Professional
Spanish
Professional

Timeline

Real Estate Professional

Power Real Estate Group
01.2022 - Current

Server

Sol Mexican Cocina
01.2022 - 01.2026

Server

Tavern Kitchen & Bar
01.2022 - 01.2025

Server

Oka Sushi
01.2021 - 01.2022

Allied Real Estate Broker License -

Allied Real Estate School

High School Diploma -

Carmel High School

Real Estate License -

Allied Real Estate
Zully Martinez