Zully Ivette Escobar
Los Angeles,CA
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
18
18
years of professional experience
Work History
Sales Associate
Ashley Furniture Homestore
05.2014 - Current
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
- Maximized profitability with strategic upselling techniques during one-on-one interactions with clients at the point of purchase.
- Engaged with customers to effectively build rapport and lasting relationships.
Sales Associate
Sears Roebuck
03.2006 - 05.2013
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Monitored customers for signs of security concerns and escalated issues to management.
- Recommended complementary purchases to customers, increasing revenue.
- Managed efficient cash register operations.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Education
California State University - Los Angeles
Los Angeles, CA08.2004
High School Diploma -
Thomas Jefferson High School
Los Angeles, CA05.2004
Skills
- Upselling
- Sales Development
- Customer Needs Assessment
- Promotional Support
- Customer Service
- Relationship Building
- Sales Expertise
- Sales Training
- Exceptional Customer Service
- Excellent Written and Verbal Communication
- Sales and Promotions
Accomplishments
- Exceeded monthly quota very single month for over 7 years.
- Awarded “Employee of the Month”
Languages
Spanish
Native or Bilingual
Timeline
Sales Associate
Ashley Furniture Homestore
05.2014 - Current
Sales Associate
Sears Roebuck
03.2006 - 05.2013
California State University - Los Angeles
High School Diploma -
Thomas Jefferson High School
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