Zulma Hinojos
Odessa
Summary
Proven expertise in insurance products, service and customer needs. Familiar with analyzing documentation, liaising between parties and handling both routine and complex issues each day. Identifies and resolves concerns while promoting new products and meeting sales objectives.
Overview
7
7
years of professional experience
1990
1990
years of post-secondary education
Work History
Insurance Agent
State farm
Odessa
06.2019 - Current
- Assisted clients in selecting appropriate insurance policies based on needs.
- Explained policy details and coverage options to ensure client understanding.
- Processed claims efficiently, guiding clients through each step of the process.
Education
Presidio High School
Presidio , TxSkills
- Policy analysis
- Claims processing
- Client assessment
- Sales strategy
- Risk evaluation
- Effective communication
- Client relations
- Policy writing
- Leads prospecting
- Client retention
- Client needs analysis
- Customer follow-up
Timeline
Insurance Agent
State farm
06.2019 - Current
Presidio High School