ZULMA Y. ORTIZ
Summary
Certified Nursing Assistant (CNA) with hands-on training and internship experience in patient care. Skilled in patient supervision, medical documentation, and effective communication. Passionate about providing compassionate care and ensuring patient well-being. Seeking an entry-level CNA position to apply my skills and training in a healthcare setting. Dedicated to learning and growing in the field of patient care.
Overview
7
7
years of professional experience
Work History
CNA
Brightstar Healthcare
03.2025 - Current
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Classroom Assistant
Bridges Public Charter School
10.2021 - Current
- Provided one-on-one supervision and assistance to students with special needs
- Recorded and reported behavioral and progress data
- Maintained effective communication with parents and caregivers.
Front Office / Admin
Smile Center Dental
08.2018 - 09.2021
- Scheduled medical appointments and verified patient insurance
- Provided bilingual (English/Spanish) assistance to patients
- Managed electronic health records and assisted with medical documentation.
Education
The Nursing Assistant Academy
Riverdale, MD2023
Skills
- Patient care
- Compassion and empathy
- Bathing assistance
- Feeding assistance
- Dressing assistance
- Maintaining confidentiality
- Compassionate communication
- Patient hygiene assistance
- Patient lifting
- Compassionate caregiver
- Light housekeeping
- Transporting patients
- Preparing meals
- General housekeeping
Timeline
CNA
Brightstar Healthcare
03.2025 - Current
Classroom Assistant
Bridges Public Charter School
10.2021 - Current
Front Office / Admin
Smile Center Dental
08.2018 - 09.2021
The Nursing Assistant Academy
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