Zuriel Hernandez
Wilmington,North Carolina
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Dedicated to providing memorable experiences to build a loyal customer base.
Overview
4
4
years of professional experience
Work History
Independent Contractor
Best Version Media
Wilmington, NC
09.2024 - Current
- Developed and implemented marketing strategies to increase customer engagement.
- Conducted market research to identify potential customers and target markets.
- Provided technical assistance to clients in using products or services.
- Maintained relationships with existing customers while seeking new ones.
Restaurant Waiter
Seaworthy Kitchen and Bar
Wilmington, NC
06.2024 - 10.2024
- Greeted customers, provided menus and answered questions about menu items.
- Took accurate food and drink orders, using a POS ordering software system.
- Verified that prepared food met all standards for quality and quantity before serving it to customers.
Automotive Detailer
Wilmington Auto Detail
Wilmington, NC
01.2024 - 05.2024
- Maximized productivity by maintaining and organizing inventory of supplies, tools, and equipment necessary for automotive detailing tasks
- Expanded professional knowledge through continuous training on industry trends, techniques, and best practices in automotive detailing
- Collaborated with team members to ensure consistent quality and timely completion of tasks
Bartender Assistant and Server
Far From France
Wilmington, NC
03.2023 - 07.2023
- Responsible for daily cash transactions and balanced daily financial reports
- Enhanced customer satisfaction by efficiently preparing and serving beverages on time
- Cultivated warm relationships with customers through excellent service and communication skills
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions
Barista and Shiftleader
Trinity Landing
Wilmington, NC
08.2022 - 05.2023
- Reduced employee overtime costs by closely monitoring work hours and strategically adjusting schedules as needed
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs
- Taught proper procedures and strategies for success to new employees
Barista
Starbucks
Wilmington, NC
11.2020 - 10.2021
- Pleasantly interacted with customers during hectic periods to promote a fun, positive environment
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages
Education
High School Diploma -
Ashley High School
Wilmington, NC05.2022
Business Administration and Entrepreneurship
Cape Fear Community College
Wilmington, NCSkills
- Detail oriented
- Adaptable
- Problem solving
- Excellent communication
- Interpersonal skills
- Shift leadership
- Data entry
- Animal Care
- Business Management
Timeline
Independent Contractor
Best Version Media
09.2024 - Current
Restaurant Waiter
Seaworthy Kitchen and Bar
06.2024 - 10.2024
Automotive Detailer
Wilmington Auto Detail
01.2024 - 05.2024
Bartender Assistant and Server
Far From France
03.2023 - 07.2023
Barista and Shiftleader
Trinity Landing
08.2022 - 05.2023
Barista
Starbucks
11.2020 - 10.2021
High School Diploma -
Ashley High School
Business Administration and Entrepreneurship
Cape Fear Community College