Zurisadai Najera
Buckeye,AZ
Summary
Professional, skilled in crafting high-quality beverages and providing exceptional customer service. Strong focus on teamwork, ensuring smooth operations and meeting customer needs efficiently. Adaptable and reliable, ready to excel in fast-paced environments. Expertise in coffee preparation, machine maintenance, and inventory management, with friendly and approachable demeanor.
Overview
5
5
years of professional experience
Work History
Barista
The Human Bean
08.2024 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Controlled line and crowd with quick, efficient service.
Patient Scheduling Specialist
Risas Dental And Braces
09.2022 - Current
- My role as a patient scheduling specialist involves managing appointments and schedules for patients within a healthcare facility
- Some of my responsibilities typically included: appointment scheduling, patient interaction, record maintenance, problem solving and adherence to policies and procedures
Barista
Ebb & Flow
05.2022 - 09.2022
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Maintained cleanliness and organization in all work areas
Wildflower Bread Company
08.2021 - 02.2022
- Consistently provided friendly service to promote better customer engagement and courteously interacted with customers to deliver quality service
- Learned to resolve challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business
McDonalds
03.2020 - 08.2021
- Worked in a fast paced environment and learned the skills of taking and gathering orders
- Demonstrated excellent customer service while interacting with guests, team members and managers by actively listening and responding appropriately
Education
Real Estate License -
Arizona School of Real Estate and Business
Scottsdale, AZ11.2024
High School Diploma -
Desert Edge High School
Goodyear, AZ05.2021
Skills
- Communication
- Multitasking
- People skills
- Teamwork
- Collaboration
- Professionalism and strong work ethic
- Problem solving skills
- Creativity
- Flexibility
- Exceptional customer service
- Team player
Languages
Spanish
Native or Bilingual
Timeline
Barista
The Human Bean
08.2024 - Current
Patient Scheduling Specialist
Risas Dental And Braces
09.2022 - Current
Barista
Ebb & Flow
05.2022 - 09.2022
Wildflower Bread Company
08.2021 - 02.2022
McDonalds
03.2020 - 08.2021
Real Estate License -
Arizona School of Real Estate and Business
High School Diploma -
Desert Edge High School
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