Zya Brown
Brodnax,VA
Summary
Proven Security Officer and Crew Member with a track record of enhancing safety and customer satisfaction at Securitas Security Services USA and Bojangles'. Skilled in incident reporting and teamwork, excelling in high-pressure environments, significantly improving security compliance and dining experiences. Demonstrates exceptional problem-solving and communication abilities, ensuring client-focused outcomes.
Overview
5
5
years of professional experience
Work History
Security Officer
Securitas Security Services USA
Boydton, VA
10.2023 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided heightened awareness of safety under the companies policy by reporting any security threats.
- Actively tracked and reported all major vulnerabilities to ensure the company remained compliant.
Crew Member
Bojangles' Famous Chicken 'n Biscuits
South Hill, VA
04.2019 - 10.2023
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Executed company policies, procedures, safety standards and hygiene to ensure the proper cleanliness and safety of the office and equipment
- Team coordination with coworkers for smooth work efficiency, providing a good dining experience for the customer.
- Delivered high-quality service in a fast-paced environment, ensuring customer satisfaction and loyalty.
- Ability to work under extreme pressure.
Education
Associate Of Arts And Sciences - A.A.S Health And Sciences, General Studies
Southside Community College
Alberta, VA05.2023
High School Diploma -
Brunswick High School
Lawrenceville, VA05.2021
Skills
Report Writing
Security Guard License
Problem Solving
Communication skills
Time management
Customer Experience
Critical thinking
Stock control
Project documentation
Mental-Healthcare
Incident Reporting
General security
Customer service
Food service
Team Management
Health Aide
Teamwork
Inventory control
Client-focused
Timeline
Security Officer
Securitas Security Services USA
10.2023 - Current
Crew Member
Bojangles' Famous Chicken 'n Biscuits
04.2019 - 10.2023
Associate Of Arts And Sciences - A.A.S Health And Sciences, General Studies
Southside Community College
High School Diploma -
Brunswick High School