Summary
Overview
Work History
Education
Skills
Timeline
Courses
Generic

ZYAH EVANS

Katy

Summary

Personable and proactive professional with strong aptitude for customer engagement and positive, upbeat attitude. Possesses knowledge of property management fundamentals and excellent communication skills, seamlessly transitioning into effective relationship building and problem-solving. Committed to enhancing tenant satisfaction and optimizing leasing operations.

Overview

2
2
years of professional experience

Work History

Real estate Assistant

Real Brokerage
Katy, TX
05.2024 - Current
  • Coordinated property showings and client meetings, enhancing customer engagement.
  • Managed listing documentation and transaction files to ensure compliance and accuracy.
  • Assisted in preparing marketing materials for properties, increasing visibility and interest.

Guest Services Associate

European Wax Center
Katy, TX
07.2025 - 05.2026
  • Delivered exceptional customer service in high-paced environment, enhancing guest satisfaction and loyalty.
  • Manage appointment scheduling while maintaining accurate client records
  • Guided guests through service offerings and product recommendations, increasing service uptake.
  • Resolve client concerns professionally to ensure satisfaction and repeat business
  • Consistently contribute to sales goals through product education and upselling
  • Maintain a welcoming front desk experience and positive brand image

Front Desk Receptionist

Sugaring Nyc
Sugar Land, TX
10.2024 - 04.2025
  • Managed front desk operations, ensuring seamless check-in and appointment scheduling for clients.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Maintained organized client records and updated appointment systems efficiently.
  • Assisted in training new receptionists on standard procedures and software tools.

Education

High School Diploma -

Seven Lakes High School
Katy, TX

Some College - undefined

Ottawa University
Ottawa, KS

Skills

  • Customer service
  • Teamwork and collaboration
  • Administrative support
  • Multitasking and organization
  • CRM software
  • Flexible schedule
  • Property tours
  • Attention to detail
  • Phone and email etiquette
  • Cold calling

Timeline

Guest Services Associate

European Wax Center
07.2025 - 05.2026

Front Desk Receptionist

Sugaring Nyc
10.2024 - 04.2025

Real estate Assistant

Real Brokerage
05.2024 - Current

Some College - undefined

Ottawa University

High School Diploma -

Seven Lakes High School

Courses

  • Residential Property Management
  • Real Estate Marketing
  • Principles of Real Estate I & II
  • Promulgated Contract Forms
  • Real Estate Finance
  • Law of Agency
  • Law of Contracts